Achieve Lasting Process Improvement
Reach Six Sigma Goals without the Pain
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Achieve Lasting Process Improvement by Bennet P. Lientz
Book DescriptionMethods of improving business processes are developed on an ongoing basis, but few are successful. Common problems encountered include the failure of processes to meet expectations and the inability to sustain or replicate these business processes. Involvement of personnel at grassroots level, as well as at management level, is essential in implementing effective process improvement methods. The authors present a step-by-step approach to the issue of effective process improvement, offering more than 200 tips and guidelines as well as addressing specific common problems and issues. The strategy presented is to take a broad and intuitive, but learned view of process improvement methods, and the tactics expounded are based on guidelines, common faults, and lessons learned. The authors disparage process improvement operations that depend on jargon and the support of just upper management, and promote grassroots involvement and self-sustaining measurement, making this an essential guide for all with involvement in process improvement.
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Book DetailsISBN: 9780124499843
(229mm x 152mm x 20mm)
Imprint: Academic Press Inc
Publisher: Taylor & Francis Inc
Publish Date: 10-Jun-2002
Country of Publication: United States
Books By Author Bennet P. Lientz
Project Management, Paperback (October 2012)
An ideal course text that helps students to identify, manage and solve problems that arise during the lifecycle of projects. This problem-based approach encourages students to develop analytical and problem-solving skills and to get a more complete understanding of the factors that contribute to project success.
Information Technology Project Management, Paperback (September 2011)
A comprehensive overview of the management of IT projects. Grounded in the latest research, it offers practical tools and techniques to help students at every stage of the project, from initial planning through to trouble-shooting specific problems. Ideal for undergraduate, postgraduate and MBA students taking a course in project management.
Risk Management for IT Projects, Paperback (May 2006)
Helps you to identify and track the recurring issues leading to failure in IT projects and provide a proven, modern method for addressing them. This book shows how to set up an issues database for better identification and tracking of issues, providing an Early Warning System to help move the project to success.
Manage it as a Business, Paperback (August 2004)» View all books by Bennet P. Lientz
Presents over 200 specific, practical guidelines and steps that show how to: align IT and the business, develop methods that make IT more proactive in helping the business, more effectively manage vendors, avoid negative surprises, ensure that more projects are completed on time and within budget, among other things.
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Author Biography - Bennet P. Lientz
Bennet Lientz has taught and consulted on project management for the past 28 years to more than 5000 people. He developed the concept of the management critical path, acted as project manager of the Internet, and turned around 10 failing projects. This Second Edition is Lientz' seventh book; he has also written more than 25 articles in various areas of project management. Kathryn P. Rea is president and founder of The Consulting Edge, Inc., which was established in 1984. The firm specializes in E-Business, process improvement, project management, and financial consulting. Rea has managed more than 65 major technology-related projects internationally. She has advised on and carried out projects in government, engergy, banking and finance, distribution, trading, retailing, transportation, mining, manufacturing, and utilities. She is the author of eight books and more than 20 articles in various areas of information systems and analysis.
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