The Art of Waking People Up
Cultivating Authenticity and Awareness in the Workplace
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Art of Waking People Up by Kenneth Cloke
Book DescriptionIn The Art of Waking People Up authors Kenneth Cloke and Joan Goldsmith draw on more than thirty years of practical experience with hundreds of organizations-- from Fortune 500 companies to government agencies, schools, and nonprofits-- to reveal new ways of giving and receiving feedback that maximize personal and organizational change and foster lifelong learning. They show how organizations can develop the systems, processes, techniques, and relationships that affirm, rather than undermine, the intelligence and humanity of their employees. This important resource is filled with the necessary tools, interventions, and strategies managers can use to encourage their employees to speak, hear, absorb, and use the information they need to improve the way they work.
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Book DetailsISBN: 9780787963804
(237mm x 160mm x 29mm)
Imprint: Jossey-Bass Inc.,U.S.
Publisher: John Wiley & Sons Inc
Publish Date: 25-Feb-2003
Country of Publication: United States
Books By Author Kenneth Cloke
Resolving Conflicts at Work, Paperback (June 2011)
The third edition of Resolving Conflicts at Work will identify core strategies for use by workplace leaders, managers, union representatives, human resource experts, consultants, and employees to resolve and prevent both intermittent and chronic conflicts in the workplace.
End of Management and the Rise of Organizational Democracy, Paperback (February 2002)
Aims to present a vision for creating a democratic organization that is both values-based and productively efficient. This book addresses problems that arise from dysfunctional management systems.
Mediating Dangerously, Hardback (April 2001)
Explains reaching beyond technical and traditional intervention to the outer edges of dispute resolution, where fundamental change is the desired result. This book guides conflict resolution professionals to advance beyond traditional steps and techniques of mediation to unveil its invisible heart and soul.
Resolving Personal and Organizational Conflict, Hardback (August 2000)» View all books by Kenneth Cloke
Using the narrative structure method in mediation practice to move people in conflict from stubbornness, hostility, fear to openness, collaboration, and forgiveness, this book focuses on the transformative power of stories. Its case studies include the perspectives of all the parties in conflict and cover a wide range of conflicts and disputes.
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Author Biography - Kenneth Cloke
Kenneth Cloke is director of the Center for Dispute Resolution and a mediator, arbitrator, consultant, and trainer. Joan Goldsmith is an organizational consultant, coach, and educator specializing in leadership development and organizational change. Cloke and Goldsmith are coauthors of five previous books, including The End of Management and the Rise of Organizational Democracy and Resolving Conflicts at Work: A Complete Guide for Everyone on the Job, both published by Jossey-Bass.
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