At America's Service
By (author) Karl Albrecht
Normal Price: $37.29
Your Price: $33.56 AUD, inc. GST
Shipping: $7.95 per order
You Save: $3.73! (10% off normal price)
Plus...earn $1.68 in Boomerang Bucks
Availability: Available, ships in 8-11 days, Not for Xmas
At America's Service by Karl Albrecht
Book DescriptionFrom the coauthor of the business bestseller Service America! comes an essential, comprehensive, practical manual for implementing service management strategies that work. Albrecht focuses on issues and problems such as building a service culture, how to get managers to think in new ways, common mistakes and more.
Buy At America's Service book by Karl Albrecht from Australia's Online Bookstore, Boomerang Books.
Book DetailsISBN: 9780446393164
(210mm x 140mm x 15mm)
Imprint: Warner Books
Publisher: Little, Brown & Company
Publish Date: 1-Jan-1992
Country of Publication: United States
Books By Author Karl Albrecht
Brain Snacks, Paperback / softback (April 2015)
. . . being a collection of peculiar ideas, curious questions, oddball observations, pithy quotations, factoids, lame jokes, quirky definitions, mysteries, weird news stories, rants, witticisms and nitwitticisms, strange speculations, and other stuff you didn't know you didn't know
Social Intelligence, Paperback (March 2009)
Harvard professor and bestselling author Howard Gardner made the concept of Intelligence Quotient a part of our vocabulary. With Daniel Goleman's Emotional Intelligence, the idea entered the mainstream, becoming surprisingly popular???particularly in the business world.
Practical Intelligence, Paperback (March 2009)
In his book Social Intelligence , author, consultant, and executive adviser Karl Albrecht showed how dealing with people and social situations can determine success both at work and in life. Similarly, in this new book, Albrecht explains how the practical intelligence qualifies as one of the key life skills. .
Only Thing That Matters, Paperback (April 1993)» View all books by Karl Albrecht
The author challenges American business to change its values, culture, management structure, and style in order to make a total commitment to the customer.
» Have you read this book? We'd like to know what you think about it - write a review about At America's Service book by Karl Albrecht and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a member - it's free to sign up!)
Bestselling Books: Our Current Bestsellers | Australia's Hottest 1000 Books | Bestselling Fiction | Bestselling Crime Mysteries and Thrillers | Bestselling Non Fiction Books | Bestselling Sport Books | Bestselling Gardening and Handicrafts Books | Bestselling Biographies | Bestselling Food and Drink | Bestselling History | Bestselling Travel Books | Bestselling School Textbooks & Study Guides | Bestselling Children's General Non-Fiction | Bestselling Young Adult Fiction | Bestselling Children's Fiction | Bestselling Picture Books | Top 100 US Bestsellers
Phone: 1300 36 33 32 (9am-2pm Mon-Fri AEST) - International: +61 2 9960 7998 - Online Form
Address: Boomerang Books, 878 Military Road, Mosman Junction, NSW, 2088
© 2003-2016. All Rights Reserved. Eclipse Commerce Pty Ltd - ACN: 122 110 687 - ABN: 49 122 110 687
For every $20 you spend on books, you will receive $1 in Boomerang Bucks loyalty dollars. You can use your Boomerang Bucks as a credit towards a future purchase from Boomerang Books. Note that you must be a Member (free to sign up) and that conditions do apply.