The Big Book of Sales Games
Quick, Fun Activities for Improving Selling Skills or Livening Up a Sales Meeting
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Big Book of Sales Games by Peggy Carlaw
Book DescriptionPacked with fun, engaging activities, "The Big Book of Sales Games" gives you simple, fast, and enjoyable ways to train and motivate sales staff - or yourself - for selling success. Learn how to: master up-selling techniques for increased order value; polish communication skills to win sales and customer loyalty; tailor features and benefits to reach difficult buyers; sell more in any situation - on the phone, at the store, or in the field; build team spirit among your sales staff.Ideal for individual development as well as group training, meetings, and presentations, this entertaining and effective book is the right tool for all sales, and sales management jobs! You can play your way to higher sales. You can toy with Success. You can say when you have to say no. It provides the great sales debate. It includes problem-busters. Sing for your supper - I object! - It's not just a fruit. You can have product partners. Would you like fries with your burger? It shows how to: make it personal; mission possible; think on your feet; hidden rapport; amateur architects; and more!
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Book DetailsISBN: 9780071343367
(233mm x 190mm x 15mm)
Imprint: McGraw-Hill Professional
Publisher: McGraw-Hill Education - Europe
Publish Date: 1-May-1999
Country of Publication: United States
Books By Author Peggy Carlaw
Big Book of Customer Service Training Games, Paperback (October 2006)View all books by Peggy Carlaw
Helps trainers and managers teach the basics of providing customer service. This title includes activities that provide techniques for maintaining a positive service attitude, speaking and communicating clearly, honing superior telephone skills, and learning the best approaches to dealing with difficult customers.
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Author Biography - Peggy Carlaw
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