Building Conflict Competent Teams
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Building Conflict Competent Teams by Craig E. Runde
Book DescriptionUnderstanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team. With this book, your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage conflicts to their advantage. Team members will learn the importance of establishing a safe team climate, agreeing on processes to guide interactions, and use of constructive communication skills in order to develop a conflict competent team. As the authors say, conflict is not to be avoided, but embraced and explored. This often results in new, previously unimagined opportunities, solutions and results. The authors include stories, interviews, and examples that provide entertaining and thought provoking insights. They dedicate one chapter to techniques and processes for addressing team conflict that has gone awry. Runde and Flanagan also include useful tips and tools for assessing your team's current state of conflict competence and suggestions for addressing the challenges of today's virtual and geographically dispersed teams.
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Book DetailsISBN: 9780470189474
(231mm x 159mm x 23mm)
Imprint: Jossey Bass Wiley
Publisher: John Wiley and Sons Ltd
Publish Date: 24-Jun-2008
Country of Publication: United Kingdom
Books By Author Craig E. Runde
Becoming a Conflict Competent Leader, Hardback (January 2013)
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies.
Developing Your Conflict Competence, Hardback (March 2010)» View all books by Craig E. Runde
A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict.
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Author Biography - Craig E. Runde
Craig E. Runde is director of new program development at the Leadership Development Institute at Eckerd College, St. Petersburg, Florida. Tim A. Flanagan is director of custom programs at the Leadership Development Institute at Eckerd College, St. Petersburg, Florida. The Center for Creative Leadership (CCL(r)) is a top-ranked, global provider of executive education that develops better leaders through its exclusive focus on leadership education and research. Founded in 1970 as a nonprofit, educational institution, CCL helps clients worldwide cultivate creative leadership - the capacity to achieve more than imagined by thinking and acting beyond boundaries - through an array of programs, products, and other services. Ranked among the world's top providers of executive education by BusinessWeek and the Financial Times, CCL is headquartered in Greensboro, N.C., with campuses in Colorado Springs, Colo.; San Diego, Calif.; Brussels, Belgium; and Singapore. Its work is supported by more than 500 faculty members and staff.
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