Care Packages for the Workplace
Dozens of Little Things You Can Do to Regenerate Spirit at Work
By (author) Barbara A. Glanz
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Care Packages for the Workplace by Barbara A. Glanz
Book Description"Several checkout lines were open and empty, but one had a long line. The customers patiently waited to have their groceries bagged by one special smiling clerk. Why? Because Johnny always placed a note with his 'thought of the day' in each shopper's bag." Humanizing the workplace need not be complex. Small gestures like Johnny's can make a world of difference. In this heartwarming book Barbara Glanz tells you exactly how to bring those little touches that mean so much to the place where you work, whether you are employee or boss. Filled with hundreds of happiness - and morale-boosting suggestions, "CARE Packages for the Workplace" shows you how to bring caring, communication, and respect to the place where you work.
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Book DetailsISBN: 9780070242678
(203mm x 162mm x 15mm)
Imprint: McGraw-Hill Professional
Publisher: McGraw-Hill Education - Europe
Publish Date: 1-Jun-1996
Country of Publication: United States
Books By Author Barbara A. Glanz
Care Packages for Your Customers, Paperback (June 2007)
Presents a customer-service kit for businesses. This book includes work sheets, checklists, self-assessments, brainstorming exercises, and 52 specific, customer-focused ideas that helps improve service and increase sales.
Handle with Care: Motivating and Retaining Your Employees, Paperback (July 2002)» View all books by Barbara A. Glanz
Helps you understand what your employees really want from their jobs. This book features tips for making employees do their best work for you, and tools for reducing dissatisfaction and turnover. It explains how to create relationships that are supportive instead of intimidating, caring instead of cutthroat, and profitable on every level.
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Author Biography - Barbara A. Glanz
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