Complaints and Grievances in Psychotherapy
A Handbook of Ethical Practice
Normal Price: $61.99
Your Price: $55.79 AUD, inc. GST
Shipping: $7.95 per order
You Save: $6.20! (10% off normal price)
Plus...earn $2.79 in Boomerang Bucks
Availability: Available, ships in 7-10 days
Complaints and Grievances in Psychotherapy by Fiona Palmer Barnes
Book DescriptionWhat is good practice when handling a complaint? What is the ethical basis of such practice? Fiona Palmer-Barnes pays equal attention to both these issues which are essential for psychotherapists and counsellors practising today. Drawing on her considerable experience of managing complaints for both the British Association for Counselling and the United Kingdom Council for Psychotherapy, she delineates the basics for putting in place a professional and ethical system of investigation and action. Illustrated by case examples, the handbook covers all aspects of complaints and grievance management: * competence * contract * confidentiality * mistakes or malpractice * principles for dealing with complaints * investigation * adjudication * sanctions * outcomes * appeals It includes useful addresses, current codes of ethics from major umbrella organizations, protocols and sample letters.
Buy Complaints and Grievances in Psychotherapy book by Fiona Palmer Barnes from Australia's Online Bookstore, Boomerang Books.
Book DetailsISBN: 9780415152518
(216mm x 140mm x 18mm)
Publisher: Taylor & Francis Ltd
Publish Date: 14-May-1998
Country of Publication: United Kingdom
Books By Author Fiona Palmer Barnes
Values and Ethics in the Practice of Psychotherapy and Counselling, Paperback (July 2001)» View all books by Fiona Palmer Barnes
Addresses the aspects of the value system in which therapists are situated. This book explores the key issues through the experience of the contributors, each of whom is well known in this field. It deals with different aspects of the psychotherapist's work, beginning with the general underlying principles, continuing through matters of technique.
» Have you read this book? We'd like to know what you think about it - write a review about Complaints and Grievances in Psychotherapy book by Fiona Palmer Barnes and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a member - it's free to sign up!)
Bestselling Books: Our Current Bestsellers | Australia's Hottest 1000 Books | Bestselling Fiction | Bestselling Crime Mysteries and Thrillers | Bestselling Non Fiction Books | Bestselling Sport Books | Bestselling Gardening and Handicrafts Books | Bestselling Biographies | Bestselling Food and Drink | Bestselling History | Bestselling Travel Books | Bestselling School Textbooks & Study Guides | Bestselling Children's General Non-Fiction | Bestselling Young Adult Fiction | Bestselling Children's Fiction | Bestselling Picture Books | Top 100 US Bestsellers
Phone: 1300 36 33 32 (9am-5pm Mon-Fri AEST) - International: +61 2 9960 7998 - Online Form
Address: Boomerang Books, 878 Military Road, Mosman Junction, NSW, 2088
© 2003-2016. All Rights Reserved. Eclipse Commerce Pty Ltd - ACN: 122 110 687 - ABN: 49 122 110 687
For every $20 you spend on books, you will receive $1 in Boomerang Bucks loyalty dollars. You can use your Boomerang Bucks as a credit towards a future purchase from Boomerang Books. Note that you must be a Member (free to sign up) and that conditions do apply.