Consumer Value by Morris B. Holbrook
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Consumer Value
By Morris B. Holbrook

Consumer Value

A Framework for Analysis and Research

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Format: Hardback

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Consumer Value by Morris B. Holbrook

Book Description

As shoppers, what factors influence our decision to purchase an object or service? Why do we chose one product over another? How do we attribute value as part of the shopping experience? The theme of 'serving' the customer and customer satisfaction is central to every formulation of the marketing concept, yet few books attenpt to define and analyse exactly what it is that consumers want. In this provocative collection of essays, Morris Holbrook brings together a team of the top US and European scholars to discuss an issue of great importance to the study of marketing and consumer behaviour. This ground-breaking, interdisciplinary book provides an innovative framework for the study of consumer value which is used to critically examine the nature and type of value that consumers derive from the consumption experience - effiency, excellence, status, esteem, play, aesthetics, ethics, spirituality. Guaranteed to provoke debate and controversy, this is a courageous, individualistic and idiosyncratic book which should appeal to students of marketing, consumer behaviour, cultural studies and consumption studies.

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Book Details

ISBN: 9780415191920
ISBN-10: 0415191920
Format: Hardback
(234mm x 156mm x 14mm)
Pages: 224
Imprint: Routledge
Publisher: Taylor & Francis Ltd
Publish Date: 3-Dec-1998
Country of Publication: United Kingdom

Other Editions...


Books By Author Morris B. Holbrook

Consumer Value by Morris B. Holbrook Consumer Value, Paperback (December 1998)

Consumer Value is one of the few books that attempts to define and analyse exactly what consumers want. By setting down a new and innovative framework for the concept of 'value' it is as provocative as it is rigorous.

Consumer Research by Morris B. Holbrook Consumer Research, Paperback (August 1995)

This collection of essays provides a personal, thought-provoking and often humorous documentation of the evolution of the field of consumer research. The book highlights aspects of hotly debated issues that surround this field of inquiry, and presents a picture of how consumer research has grown and developed over the past 25 years.

Postmodern Consumer Research by Morris B. Holbrook Postmodern Consumer Research, Paperback (January 1992)

Examines the philosophies and methods of consumer research both objectively and subjectively. This title presents philosophical concepts regarding the origin and content of knowledge relevant to consumer-behaviour phenomena.

» View all books by Morris B. Holbrook

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