Consumer Voice and Choice in Long-term Care
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Consumer Voice and Choice in Long-term Care by Suzanne R. Kunkel
Book DescriptionThere is no other book that provides a comprehensive look at the research, practice, and ideological aspects of consumer voice and choice in long term care. Opportunity for consumers to provide input about their services within the traditional system is a defining element of consumer voice. Hearing from consumers about the quality of, and their satisfaction with, their services has become an essential component of quality management in many sectors of long-term care. Providing service delivery options so that long-term care consumers can truly have choice has required more fundamental changes to the long-term care system.
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Book DetailsISBN: 9780826102102
(229mm x 152mm x 21mm)
Imprint: Springer Publishing Co Inc
Publisher: Springer Publishing Co Inc
Publish Date: 15-Jul-2006
Country of Publication: United States
Books By Author Suzanne R. Kunkel
Global Aging, Hardback (February 2014)
Explores the major topics in social gerontology worldwide and the demands that the aging population places on a society. This comprehensive and timely guide includes contributions from international gerontology scholars and illustrates both universal and socioculturally unique aspects of aging across nations.
Aging, Hardback (January 2001)» View all books by Suzanne R. Kunkel
NEW edition! More than any other social gerontology texts available, addresses issues of diversity in aging by race, ethnicity, social class, and gender throughout.
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