10 Common Sense Leadership Strategies from a Life at Disney
By (author) Lee Cockerell
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Creating Magic by Lee Cockerell
Book DescriptionIt s not the magic that makes it work; it s the way we work that makes it magic. The secret for creating magic in our careers, our organizations, and our lives is simple: outstanding leadership the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World (r) Resort operations for over a decade. And in Creating Magic , he shares the leadership principles that not only guided his own journey from a poor farm boy in Oklahoma to the head of operations for a multibillion dollar enterprise, but that also soon came to form the cultural bedrock of the world s number one vacation destination. But as Lee demonstrates, great leadership isn t about mastering impossibly complex management theories. We can all become outstanding leaders by following the ten practical, common sense strategies outlined in this remarkable book. As straightforward as they are profound, these leadership lessons include: Everyone is important.Make your people your brand. Burn the free fuel: appreciation, recognition, and encouragement. Give people a purpose, not just a job. Combining surprising business wisdom with insightful and entertaining stories from Lee s four decades on the front lines of some of the world s best-run companies, Creating Magic shows all of us from small business owners to managers at every level how to become better leaders by infusing quality, character, courage, enthusiasm, and integrity into our workplace and into our lives. "
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Book DetailsISBN: 9780385523868
(215mm x 147mm x 26mm)
Imprint: Bantam Doubleday Dell
Publisher: Bantam Doubleday Dell Publishing Group Inc
Country of Publication: United States
Books By Author Lee Cockerell
Customer Rules, Hardback (April 2013)
The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus years in the hospitality industry.
Creating Magic, Paperback (July 2009)» View all books by Lee Cockerell
Combining business wisdom with insightful and entertaining stories, this book shows us how to become better leaders by infusing quality, character, courage, enthusiasm and integrity into our workplaces and our lives.
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Author Biography - Lee Cockerell
LEE COCKERELL was the executive vice president of operations for Walt Disney World for more than ten years. As one of the public faces of the world-renowned Disney Institute, he continues to teach courses in leadership and professional development. A popular keynote speaker, he frequently addresses Fortune 500 corporations, government agencies, educational institutions, and nonprofits across the country. He lives in Orlando, Florida.
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