Creating Value with Knowledge
Insights from the IBM Institute for Business Value
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Creating Value with Knowledge by Eric Lesser
Book DescriptionThe mid-1990s saw the rise of an important movement: a recognition that organizational knowledge, in its various forms and attributes, could be an important source of competitive advantage in the marketplace. Knowledge management has become one of the core competencies in today's competitive environment, where so much value in companies resides in their people, systems, and processes. Creating Value with Knowledge: Insights from the IBM Institute for Knowledge-based Organization examines a variety of important knowledge-related topics, some of which has been previously published in such journals as the Harvard Business Review, the California Management Review, and the Sloan Management Review, such as the use of informal networks, communities of practice, the impact of knowledge on successful alliances, social capital and trust, narrative and storytelling and the use of human intermediaries in the knowledge management process. It includes contributions from such leading thinkers as Lawrence Prusak, Dorothy Leonard, Eric Lesser, Rob Cross, and David Snowden. This book synthesizes some of the best thinking by the IBM Institute for Knowledge-Based Organizations, a think tank whose research agenda focuses on the management methods for deriving tangible business value from knowledge management and their real-world application.
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Book DetailsISBN: 9780195165128
(240mm x 162mm x 20mm)
Imprint: Oxford University Press Inc
Publisher: Oxford University Press Inc
Publish Date: 1-Nov-2003
Country of Publication: United States
Books By Author Eric Lesser
Calculating Success, Hardback (January 2012)
Based on the authors' experience creating human capital systems at IBM, this book shows how using analytics can dramatically improve a company's ability to make better and faster talent decisions. Organized around four crucial questions managers must ask, it provides a framework to help executives rethink how they use information on talent.
Knowledge and Communities, Paperback (September 2000)
Communities of Practice are cross-organizational groups of people sharing knowledge, solving common problems, and exchanging insights and frustrations. A collection of articles, this work describes the dynamics of these groups and explains how they enable organizational knowledge to be creating, shared, and applied.
Knowledge and Social Capital, Paperback (February 2000)» View all books by Eric Lesser
Social capital - the informal networks, trust and common understanding among individuals in an organization - determines major competitive advantages in networked economy. This work explains how social capital can drive collaboration, reconcile an organization's internal and external labor markets, and improve organizational effectiveness.
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