Customer Service and Beyond by Dawn Mushill
Look inside with Google Book Preview
Customer Service and Beyond
By Dawn Mushill

Customer Service and Beyond

By (author) See other recent books by Dawn Mushill
Format: Paperback / softback

Normal Price: $37.95
Your Price: $34.15 AUD, inc. GST
Shipping: $7.95 per order
You Save: $3.79! (10% off normal price)
Plus...earn $1.71 in Boomerang Bucks
Availability: Available Available, ships in 8-11 days

Customer Service and Beyond by Dawn Mushill

Book Description

In a nation where price alone once dictated consumer decision, a bruised economy and resulting surge of fierce competition have shifted the focus from cost to service. As the humanizing of the customer encounter glides into the spotlight, it's a new dance. Unfortunately, not everyone knows the steps.and some of us are clumsy.

Buy Customer Service and Beyond book by Dawn Mushill from Australia's Online Bookstore, Boomerang Books.

Book Details

ISBN: 9781934509227
ISBN-10: 1934509221
Format: Paperback / softback
(229mm x 152mm x 17mm)
Pages: 296
Imprint: Thomas Noble Books
Publisher: Thomas Noble Books
Publish Date: 1-Sep-2008
Country of Publication: United States


» Have you read this book? We'd like to know what you think about it - write a review about Customer Service and Beyond book by Dawn Mushill and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a member - it's free to sign up!)

Write a book review

Boomerang Bucks close

For every $20 you spend on books, you will receive $1 in Boomerang Bucks loyalty dollars. You can use your Boomerang Bucks as a credit towards a future purchase from Boomerang Books. Note that you must be a Member (free to sign up) and that conditions do apply.

Recent books by Dawn Mushill close
» close