Customer is King by Robert Craven
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Customer is King
By Robert Craven

Customer is King

How to Exceed Their Expectations

By (author) See other recent books by Robert Craven
Foreword by Sir Richard Branson See other recent books by Sir Richard Branson
Format: Paperback

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Customer is King by Robert Craven

Book Description

What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again. Practical and packed full of easy-to-understand advice, you'll find: * checklists and worksheets, * case studies of real businesses, * frequently asked questions

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Book Details

ISBN: 9780753509685
ISBN-10: 0753509687
Format: Paperback
(210mm x 125mm x 16mm)
Pages: 240
Imprint: Virgin Books
Publisher: Ebury Publishing
Publish Date: 10-Feb-2005
Country of Publication: United Kingdom

Other Editions...


Books By Author Robert Craven

Bright Marketing for Small Business by Robert Craven Bright Marketing for Small Business, Paperback (June 2011)

A resource to help small business owners successfully market their product or service. Expert marketer and author, Robert Craven explains why it's important to be different from the competition to succeed, helping decide your message, your target audience and what method of communication is most suitable.

Kick-Start Your Business by Robert Craven Kick-Start Your Business, Paperback (February 2005)

Kick-Start Your Business uses practical, hands-on approach to putting your affairs in order, including: * essential tools to getting a business to work better * hundreds of ideas and examples to turn a business into a powerhouse * useful resources and contacts * proven worksheets to 'kick-start your business'

» View all books by Robert Craven

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Author Biography - Robert Craven

Mentor and consultant Robert Craven has worked on the Marketing Council's Grow with Marketing' programme to develop materials for business advisers and their clients. His booki Kick-Start Your Business is aslo published by Virgin.

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