Equipped to Lead
Managing People, Partners, Processes, and Performance
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Equipped to Lead by Dan J. Sanders
Book DescriptionUnless you manage a hook-and-ladder company, your workday shouldn't be spent putting out fires. Yet leaders often spend most of their time running from crisis to crisis. In his groundbreaking New York Times bestseller Built to Serve, United Supermarkets CEO Dan Sanders showed how putting profi ts before people encourages organizational chaos, saps motivation, stifles innovation, and undercuts competitiveness. He also unveiled a revolutionary peoplecentered business model championed by United and challenged other business leaders to put the human factor first. In this follow-up to that inspirational bestseller, Dan and coauthor Galen Walters provide the tools needed to put the people-first model to work in your company. You'll master the 4Ps critical to long-term success: People, Process, Partners, and Performance. And you will create an organization that puts front-line people before bottom-line profits, allowing you and your organization to profit more than you ever thought possible. Equipped to Lead gives you tools to create an organization where ROIH (return on investment in humanity) drives the bottom line The Employee Satisfaction Ratio is a key component of every P&L statement Workplace chaos is transformed into a creative corporate culture Employees are equipped for higher levels of success Whether you lead a sprawling international conglomerate or a staff of thirty, using the proven tools and techniques in Equipped to Lead will help you and your organization realize maximum potential--in your people, in your performance, and in your profits.
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Book DetailsISBN: 9780071591003
(210mm x 134mm x 25mm)
Imprint: McGraw-Hill Professional
Publisher: McGraw-Hill Education - Europe
Publish Date: 1-Aug-2008
Country of Publication: United States
Books By Author Dan J. Sanders
Built to Serve, Hardback (September 2007)» View all books by Dan J. Sanders
Shares real life stories from a regional, family-owned retailer about what it takes to create an engaged and productive workforce-lessons that will resonate with companies around the world, in various industries, large and small.
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Author Biography - Dan J. Sanders
Dan J. Sanders is CEO of United Supermarkets, the first supermarket chain to win the prestigious National Torch Award for Marketplace Ethics, and cofounder of The Center for Corporate Culture. Sanders is a former Air Force U-2 reconnaissance pilot and a highly decorated officer. Galen Walters developed the 4P Management System and founded the Leadership LAB at Go Away Farm. He founded and is managing director at Go Think!, a marketing and business consulting firm. He served as CEO of adplex, a Houston advertising and marketing services firm, from 1981-2007.
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