Essentials of Shared Services
By (author) Bryan Bergeron
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Essentials of Shared Services by Bryan Bergeron
Book DescriptionWhat works, why it works, and how to evaluate a shared services program Shared services, a form of "internal outsourcing," enables corporations to achieve economies of scale by creating a separate entity within the company to perform specific internal services, such as payroll, accounts payable, travel and expense processing, etc. Essentials of Shared Services provides a quick, concise overview of shared services fundamentals, bringing senior-level executives up to speed so that they make the right decision. Bryan Bergeron provides a foundation of shared services from a historical, economic, technical, and customer perspective, showing how shared services can impact a corporation's bottom line, both long and short term. He delivers specific recommendations that can be used to establish and manage a shared services effort and includes a variety of examples of programs that work and those that do not.
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Book DetailsISBN: 9780471250791
(235mm x 157mm x 14mm)
Imprint: John Wiley & Sons Inc
Publisher: John Wiley & Sons Inc
Publish Date: 12-Nov-2002
Country of Publication: United States
Books By Author Bryan Bergeron
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Essentials of Knowledge Management, Paperback (June 2003)» View all books by Bryan Bergeron
This volume shows senior level executives how to work with knowledge management professionals, understand what to look for when hiring knowledge management staff, and understand the investment and likely returns on various knowledge management approaches.
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Author Biography - Bryan Bergeron
BRYAN BERGERON has spent the last thirty years designing and working with computers and electronics. He teaches at Harvard Medical School and MIT, serves as Editor in Chief of e.MD and technical editor of Postgraduate Medicine, and is on the editorial boards of Healthcare Informatics and Perspectives in Biology and Medicine, among others. He has authored several books on business and technology.
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