Evaluating Public Management Reforms
Principles and Practice
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Evaluating Public Management Reforms by George A. Boyne
Book DescriptionGovernments across the world are pursuing reform in an effort to improve public services. But have these reforms actually led to improvements in services? "Evaluating Public Management Reforms" develops a framework for a theory-based evaluation of reforms, and then uses this framework to assess the impact of new arrangements for public service delivery in the UK. This book: identifies the conceptual and practical problems of finding clear criteria for evaluating reforms; focuses on the shifts in public management towards markets and competition, towards the publication of performance indicators, and from larger to smaller organizations; considers what impact these reforms have had on the efficiency, responsiveness and equity of services; comprehensively reviews the evidence on the effects of reform on health care, housing and education; and discusses the implications for public sector management.
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Book DetailsISBN: 9780335202461
(91mm x 61mm x 5mm)
Imprint: Open University Press
Publisher: Open University Press
Publish Date: 1-Jan-2003
Country of Publication: United Kingdom
Books By Author George A. Boyne
Public Management and Performance, Paperback (November 2012)
This book is a systematic review of the research literature on public management and the performance of public agencies.
Strategic Management and Public Service Performance, Hardback (November 2011)
Strategic management makes a difference to the performance of public organizations. This book demonstrates that the most appropriate response is 'it all depends': on which aspects of strategy content and processes are pursued together, and how these are combined with organizational structure and the technical and institutional environment
Public Service Performance, Paperback (December 2010)
An important 2006 contribution to the debate about how to improve the performance of public organizations.
Public Service Improvement, Hardback (April 2010)» View all books by George A. Boyne
The performance of public services is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This book applies the latest thinking from Management and Organization Studies to public organizations to examine how the public sector can perform better.
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Author Biography - George A. Boyne
George Boyne is Professor of Public Sector Management and Deputy Director (Research) at Cardiff Business School, Cardiff University. Catherine Farrell is Principal Lecturer in Public Policy at the School of Humanities and Social Sciences, University of Glamorgan. Jennifer Law is Principal Lecturer in Public Sector Management at the School of Humanities and Social Sciences, University of Glamorgan. Martin Powell is Senior Lecturer in Social Policy at the Department of Social and Policy Sciences, University of Bath. Richard Walker is Senior Lecturer in Public Policy and Management at the Department of City and Regional Planning, Cardiff University.
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