How to Wow Your Customers and Create a Passionate Workplace
By (author) Lior Arussy
Normal Price: $46.99
Your Price: $42.29 AUD, inc. GST
Shipping: $7.95 per order
You Save: $4.70! (10% off normal price)
Plus...earn $2.11 in Boomerang Bucks
Availability: Available, ships in 7-10 days
Experience! by Lior Arussy
Book Description'A 'must-read' for managers; this is a great guide for pulling the customer back into your management loop.' - Jerry Vass, author of Soft Selling in the Hard World 'Lior Arussy spins a cautionary tale for the transition companies m
Buy Experience! book by Lior Arussy from Australia's Online Bookstore, Boomerang Books.
Book DetailsISBN: 9781578203062
(210mm x 129mm x 11mm)
Imprint: CMP Books
Publisher: Taylor & Francis Ltd
Publish Date: 10-Jan-2002
Country of Publication: United Kingdom
Books By Author Lior Arussy
Customer Experience Strategy-The Complete Guide from Innovation to Execution- Hard Back, Hardback (February 2010)
Passionate and Profitable, Hardback (March 2005)» View all books by Lior Arussy
"I've always said that education without execution is just entertainment -- and Lior illustrates this beautifully in his book. It is important to learn HOW to implement a successful Customer focus strategy and you need knowledge and process to do it well. Read this book and learn.
» Have you read this book? We'd like to know what you think about it - write a review about Experience! book by Lior Arussy and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a member - it's free to sign up!)
Author Biography - Lior Arussy
Lior Arussy is corporate vice president of global marketing at NICE Systems, responsible for strategy development and marketing activities worldwide. In his position at NICE, Mr. Arussy initiated, launched, and developed the product roadmap for the revolutionary Customer Experience Management strategy, and transformed it into a global market segment. His articles have appeared in many publications including Harvard Business Review. As a thought leader, he has been quoted by The Wall Street Journal, Financial Times, ABC-TV, and other media outlets.
Bestselling Books: Our Current Bestsellers | Australia's Hottest 1000 Books | Bestselling Fiction | Bestselling Crime Mysteries and Thrillers | Bestselling Non Fiction Books | Bestselling Sport Books | Bestselling Gardening and Handicrafts Books | Bestselling Biographies | Bestselling Food and Drink | Bestselling History | Bestselling Travel Books | Bestselling School Textbooks & Study Guides | Bestselling Children's General Non-Fiction | Bestselling Young Adult Fiction | Bestselling Children's Fiction | Bestselling Picture Books | Top 100 US Bestsellers
Phone: 1300 36 33 32 (9am-5pm Mon-Fri AEST) - International: +61 2 9960 7998 - Online Form
Address: Boomerang Books, 878 Military Road, Mosman Junction, NSW, 2088
© 2003-2016. All Rights Reserved. Eclipse Commerce Pty Ltd - ACN: 122 110 687 - ABN: 49 122 110 687
For every $20 you spend on books, you will receive $1 in Boomerang Bucks loyalty dollars. You can use your Boomerang Bucks as a credit towards a future purchase from Boomerang Books. Note that you must be a Member (free to sign up) and that conditions do apply.