Failure to Communicate by Holly Weeks
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Failure to Communicate
By Holly Weeks

Failure to Communicate

How Conversations Go Wrong and What You Can Do to Right Them

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Format: Hardback

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Failure to Communicate by Holly Weeks

Book Description

Drawing on her years as a consultant and coach, the author explains why we turn to ineffective tactics when the heat is on, how to avoid the worst pitfalls of difficult conversations, and how to pull yourself out if you fall in, ways to regain your balance and inject respect into stressful conversations, and more.

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Book Details

ISBN: 9781578518999
ISBN-10: 1578518997
Format: Hardback
(239mm x 164mm x 24mm)
Pages: 240
Imprint: Harvard Business Review Press
Publisher: Harvard Business Review Press
Publish Date: 1-Sep-2008
Country of Publication: United States

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Books By Author Holly Weeks

Failure to Communicate by Holly Weeks Failure to Communicate, Paperback (May 2010)

Your stomach's churning; you're hyperventilating you're in a badly deteriorating conversation at work. This book shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations. It explains why we turn to ineffective tactics when the heat is on; and how to avoid the pitfalls of such conversations.

» View all books by Holly Weeks

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Author Biography - Holly Weeks

Holly Weeks is an independent consultant and the president of Holly Weeks Communications in Cambridge, Massachusetts. She teaches at Harvard University's John F. Kennedy School of Government in Cambridge.

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