2nd Revised edition
By (author) Peter Jones
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Flight Catering by Peter Jones
Book DescriptionThe airline industry is a vast international business that is central to world economies. In today's environment, it faces many challenges and a tight operational strategy is vital to survive. In-flight catering is a central part of these strategies at all levels: be they customer satisfaction, marketing, operations or logistics. Fully endorsed by the International Flight Catering Association, Flight Catering is an authoritative guide to this specialised and vital area on the catering industry. With an international team of contributions from both academia and industry it provides a user friendly guide, taking the reader through every aspect from marketing and on board service, to cost control and logistics.
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Book DetailsISBN: 9780750662161
(246mm x 189mm x 17mm)
Imprint: Butterworth-Heinemann Ltd
Publisher: Taylor & Francis Ltd
Publish Date: 13-Jan-2004
Country of Publication: United Kingdom
Books By Author Peter Jones
Quid Pro Quo, Hardback (October 2016)
A surprising, witty and entertaining journey through the Latin roots of the English language, by the bestselling author of Veni Vidi Vici and Eureka!
Navigational Enterprises in Europe and its Empires, 1730-1850, Hardback (October 2015)View all books by Peter Jones
This book explores the development of navigation in the eighteenth and nineteenth centuries. It examines the role of men of science, seamen and practitioners across Europe, and the realities of navigational practice, showing that old and new methods were complementary not exclusive, their use dependent on many competing factors.
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