Food and Beverage Service
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Food and Beverage Service by Bruce H. Axler
Book Description"Required reading for every waiter, waitress, or maitre da hotel . clearly written, and easy to follow ." ----Manfred F. Ketterer Hospitality Management Instructor The Culinary Institute of America Wiley Professional Restaurateur Guides Food and Beverage Service Customer service is the key to a restaurants success and the most important factor in establishing your reputation. The first in a series of service guides, Food and Beverage Service offers essential information on all aspects of food and beverage service for restaurant managers, owners, and personnel. Written by two of todaya s top experts, the guide explains: aeo The responsibilities and procedures of typical positions----captains, servers, and bussers aeo The basics of food and beverage service----how to set the table, explain the menu, sell specials, take an order and pass it to the kitchen/bar, and more aeo A wide range of professional serving techniques and service styles----including American, French, Russian, butler, and cafeteria
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Book DetailsISBN: 9780471621768
(266mm x 187mm x 19mm)
Imprint: John Wiley & Sons Inc
Publisher: John Wiley and Sons Ltd
Publish Date: 21-Mar-1990
Country of Publication: United States
Books By Author Bruce H. Axler
Restaurant Service, Paperback (June 1994)» View all books by Bruce H. Axler
Timely, authoritative, and practical--an incomparable guide to the crucial "difference makers" that keep patrons coming back. When it comes to customer satisfaction, good food served in a timely and attractive manner is only half the story.
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Author Biography - Bruce H. Axler
About the authors BRUCE H. AXLER is the author of 23 culinary and hospitality books. Most recently, he was managing director of Tavern on the Green, New York City. CAROL A. LITRIDES is the author of several books on food service/food preparation. She has developed and run hundreds of training programs for restaurants and hotels and is currently the general manager of a landmark restaurant.
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