Front Office by P. Abbott
Look inside with Google Book Preview
Front Office
By P. Abbott

Front Office

Procedures, Social Skills and Management 2nd Revised edition

By (author) See other recent books by P. Abbott See other recent books by S. Lewry
Format: Paperback

Normal Price: $79.99
Your Price: $71.99 AUD, inc. GST
Shipping: $7.95 per order
You Save: $8.00! (10% off normal price)
Plus...earn $3.60 in Boomerang Bucks
Availability: Available Available, ships in 7-10 days



Front Office by P. Abbott

Book Description

Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment Key features of this essential text: * user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook * updated in the light of recent developments such as global distribution systems and the internet * greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment * additional extended, practical exercise material. Front Office reflects the importance of different features of the receptionist's work and is divided into four main sections: * Procedural aspects * Dealing with people * Increasing yield * Management aspects Front Office is ideal for GNVQ/ BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses.

Buy Front Office book by P. Abbott from Australia's Online Bookstore, Boomerang Books.


Book Details

ISBN: 9780750642309
ISBN-10: 0750642300
Format: Paperback
(246mm x 189mm x 11mm)
Pages: 218
Imprint: Butterworth-Heinemann Ltd
Publisher: Taylor & Francis Ltd
Publish Date: 29-Mar-1999
Country of Publication: United Kingdom

Other Editions...


Books By Author P. Abbott


Reviews

» Have you read this book? We'd like to know what you think about it - write a review about Front Office book by P. Abbott and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a member - it's free to sign up!)

Write a book review


Boomerang Bucks close

For every $20 you spend on books, you will receive $1 in Boomerang Bucks loyalty dollars. You can use your Boomerang Bucks as a credit towards a future purchase from Boomerang Books. Note that you must be a Member (free to sign up) and that conditions do apply.

Recent books by P. Abbott close
Front Office by P. Abbott
»
Recent books by S. Lewry close
Front Office by S. Lewry
Front Office by S. Lewry
»
BoomerangBooks.com.au close