Human Resource Management in the Hospitality Industry
An Introductory Guide 8th Revised edition
Normal Price: $84.99
Your Price: $76.49 AUD, inc. GST
Shipping: $7.95 per order
You Save: $8.50! (10% off normal price)
Plus...earn $3.82 in Boomerang Bucks
Availability: Available, ships in 7-10 days
Human Resource Management in the Hospitality Industry by Michael Boella
Book DescriptionNow in its ninth edition, Human Resource Management in the Hospitality Industry: An Introductory Guide, is fully updated with new legal information, data, statistics and examples. Taking a 'process' approach, it provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise's workforce within the current business and social environment. Since the eighth edition of this book there have been many important developments in this field and this ninth edition has been completely revised and updated in the following ways: * Extensively updated content to reflect recent issues and trends including: labour markets and industry structure, impacts of IT and social media, growth of international multi - unit brands, role of employer branding, talent management, equal opportunities and managing diversity. All explored specifically within the Hospitality Industry * An extended case study drawing from the authors' experience working with Forte and Co., Centre hotels, Choice Hotels and Bass, Price Waterhouse and Grant Thornton explores key issues and shows real life applications of HRM in the Hospitality Industry * Supported with new lecturer and students online resources including: PowerPoint slides, additional case studies and links to additional resources. Written in a user friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
Buy Human Resource Management in the Hospitality Industry book by Michael Boella from Australia's Online Bookstore, Boomerang Books.
Book DetailsISBN: 9780750666367
(246mm x 189mm x 20mm)
Imprint: Butterworth-Heinemann Ltd
Publisher: Taylor & Francis Ltd
Publish Date: 3-Jun-2005
Country of Publication: United Kingdom
Customers who bought this also bought...
Books By Author Michael Boella
Human Resource Management in the Hospitality Industry, Paperback (February 2013)» View all books by Michael Boella
This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.
» Have you read this book? We'd like to know what you think about it - write a review about Human Resource Management in the Hospitality Industry book by Michael Boella and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a member - it's free to sign up!)
Author Biography - Michael Boella
Michael J Boella is Faculty Fellow at University of Brighton and specialises in teaching human resource management and law. He is also actively involved in the industry as a management consultant and is editor of Croner's Catering, the reference book for the catering industry. Steven Goss-Turner is Deputy Head / Principal Lecturer of the School of Service Management at the University of Brighton. He is a graduate of Strathclyde University. Before joining the University in 1992, he spent 16 years with the then Trusthouse Forte Hotels, rising to the position of Regional Personnel and Training Director for the London and International Division. His current research and teaching is focussed on employment practices, labour turnover, and human resource strategy in multi-site hospitality companies. He is the author of a number of books and articles, including the book, "Managing People in the Hospitality Industry", published by Croner in 2002.
Phone: 1300 36 33 32 (9am-5pm Mon-Fri AEST) - International: +61 2 9960 7998 - Online Form
Address: Boomerang Books, 878 Military Road, Mosman Junction, NSW, 2088
© 2003-2017. All Rights Reserved. Eclipse Commerce Pty Ltd - ACN: 122 110 687 - ABN: 49 122 110 687