Process Tools and Techniques to Assure Quality
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Improving Testing by Cheryl L. Wild
Book DescriptionThe primary purpose of this book is to demonstrate how proven quality assurance tools and methods that have been applied successfully in the manufacturing and service industries for the past 20 years can be applied in the testing industry. It defines what is meant by the term "quality" in testing and reviews how three business process concepts - standards, process planning and design, and continuous improvement - can be used to improve the way in which tests are designed, administered, scored and reported so that errors can be eliminated.
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Book DetailsISBN: 9780805858969
(229mm x 152mm x 26mm)
Imprint: Lawrence Erlbaum Associates Inc
Publisher: Lawrence Erlbaum Associates Inc
Publish Date: 20-Dec-2007
Country of Publication: United States
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