Skills and Techniques for Business Success
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Influencing by Fiona Elsa Dent
Book DescriptionThe ability to influence and communicate effectively with both colleagues and external partners is a crucial skill. This book is about the ability to influence people. Built around the authors' useful model, it will help you review and reflect upon how you perform as an influencer; and discuss and review skills, styles, approaches and techniques.
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Book DetailsISBN: 9781403996688
(235mm x 155mm x 17mm)
Imprint: Palgrave Macmillan
Publisher: Palgrave USA
Publish Date: 19-Sep-2006
Country of Publication: United States
Books By Author Fiona Elsa Dent
Self-Managed Development Pocketbook, Paperback (June 2016)View all books by Fiona Elsa Dent
A pocketful of tips, techniques and tools to further your development and put you in charge of your career and your life.
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Author Biography - Fiona Elsa Dent
FIONA ELSA DENT is a Director of Executive Education at Ashridge responsible for one of the three faculty teams who manage programmes, client relationships and deliver management development solutions in the Leading People area. She has previously worked in management development roles in the Automobile Association and the financial services sector. Fiona teaches and consults in a broad range of personal, interpersonal and relationship skills, is the author of several articles on Self Managed Development, Influencing Skills and the Use of Psychometric Instruments in Management Development, and four books. MIKE BRENT is a member of the faculty at Ashridge and specializes in leadership, team-building, coaching, cross-cultural management, leading change and personal development. He has worked as a management trainer and consultant with many international companies including GE, HP, Ericsson, France Telecom, ICI, Volvo, Lufthansa and ABB. Brent has worked extensively in the US and Asia Pacific as well as all over Europe. He has published a number of articles on influencing, coaching and leadership.
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