Investigating Workplace Discourse
By (author) Almut Koester
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Investigating Workplace Discourse by Almut Koester
Book DescriptionExploring the characteristics of different types of workplace conversations, including decision-making, training, briefing or making arrangements, this enthralling account pays particular attention to interactions with a more social focus, such as small talk or office gossip. Presenting a range of approaches to analyzing such workplace discourse, Almut Koester argues for a combination of quantitative corpus-based methods, to compare specific linguistic features in different genres and qualitative methods involving a close analysis of individual conversations, to explore such issues as politeness, power, conflict and consensus-building. A corpus of conversations recorded in a variety of office environments both in the UK and the USA is used throughout to demonstrate the interplay between speakers accomplishing tasks and maintaining relationships in the workplace.
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Book DetailsISBN: 9780415364713
(234mm x 156mm x 11mm)
Publisher: Taylor & Francis Ltd
Publish Date: 16-Dec-2004
Country of Publication: United Kingdom
Books By Author Almut Koester
Workplace Discourse, Paperback (December 2011)
Provides a fresh overview of the rapidly developing field of workplace discourse, using both genre analysis and a corpus-driven approach
Investigating Workplace Discourse, Hardback (December 2004)
Featuring a corpus of conversations from the UK and USA, this overview of the characteristics of workplace discourse and the approaches needed to analyze them, pays attention to interactions with a social focus, such as office gossip. It also explores issues, such as politeness, power, conflict and consensus-building.
Language of Work, Hardback (May 2004)» View all books by Almut Koester
Examines language use in business and the workplace, representations of work and how people in business interact. Includes many real-world examples and a section on entering the world of work.
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