Juran on Leadership for Quality by J. M. Juran
Look inside with Google Book Preview
Juran on Leadership for Quality
By J. M. Juran

Juran on Leadership for Quality

An Executive Handbook

By (author) See other recent books by J. M. Juran
Format: Paperback

Normal Price: $48.99
Your Price: $44.09 AUD, inc. GST
Shipping: $7.95 per order
You Save: $4.90! (10% off normal price)
Plus...earn $2.20 in Boomerang Bucks
Availability: Available Available, ships in 8-11 days



Juran on Leadership for Quality by J. M. Juran

Book Description

The subject of management for quality has undergone rapid and drastic change as a result of competition in the marketplace and the vulnerability of industrialized societies that depend heavily on the quality of goods and services. In this companion volume to his acclaimed Juran on Planning for Quality, J.M. Juran provides top-level managers with the specific, field-tested methods they need to successfully lead their companies on the quest for superior quality. Managers have long recognized that the most sound response to a competitive challenge is to become more competitive. Today, informed managers also realize that quality improvement is the best source of competitive advantage. They know that return on investment in quality improvement projects is among the highest available. Yet, the means by which management can supply the leadership necessary to attain quality goals remains elusive. J.M. Juran has drawn on the experiences of thousands of chief executives in companies around the world to create a clear plan of action applicable to any industry, whether service or manufacturing. The famous "Juran Trilogy," clearly presented step-by-step, shows how to apply the familiar business concepts of planning, control, and improvement to quality leadership. For each concept, Dr. Juran provides a succinct and proven series of actions. He gives criteria for selecting project-by-project improvements and mobilizing a team to carry them out. He also describes a realistic timetable of implementation and directs the formation of an ongoing quality council whose job is to launch, coordinate, and "institutionalize" annual quality improvement. The membership of this council, as Dr. Juran insists, must come from the ranks of senior managers; the stakes are too high for upper managers not to personally become the leaders and members of this vital council. Using real-world case examples of highly profitable quality improvements in such companies as Bethlehem Steel and Florida Power & Light, Dr. Juran illustrates how to guide a company into a continuing steep rate of improvement. The key, as Dr. Juran emphasizes, is that quality must be implemented from the top down. This essential handbook makes executive leadership the key to a company's quality revolution -- and to producing the real cost benefits over both the short and long run that superior quality brings.

Buy Juran on Leadership for Quality book by J. M. Juran from Australia's Online Bookstore, Boomerang Books.


Book Details

ISBN: 9780743255776
ISBN-10: 0743255771
Format: Paperback
(228mm x 152mm x 22mm)
Pages: 384
Imprint: The Free Press
Publisher: Simon & Schuster
Publish Date: 6-Mar-1989
Country of Publication: United States

Books By Author J. M. Juran

Juran's Quality Handbook: The Complete Guide to Performance Excellence by J. M. Juran Juran's Quality Handbook: The Complete Guide to Performance Excellence, Hardback (June 2010)

The most authoritative guide to quality management ever published-revised for the first time in a decade

Juran on Quality by Design by J. M. Juran Juran on Quality by Design, Hardback (May 1992)

Using three case examples, one for each sector of the economy - service, manufacturing and support - this book offers a practical plan for companies to achieve strategic market driven goals by following the quality planning map.

» View all books by J. M. Juran

Reviews

» Have you read this book? We'd like to know what you think about it - write a review about Juran on Leadership for Quality book by J. M. Juran and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a member - it's free to sign up!)

Write a book review


Author Biography - J. M. Juran

J. M. Juran, author of Juran on Planning for Quality (The Free Press), is founder and Chairman Emeritus of Juran Institute, Inc. A consultant to various industrial companies, government agencies, and other institutions, Dr. Juran is also in demand as an international lecturer. Awarded over thirty medals, fellowships, and honorary memberships by professional and honor societies in twelve countries, he is the recipient of the Second Class of the Order of the Sacred Treasure given by the Emperor of Japan -- the highest decoration awarded to a non-Japanese citizen -- for "the development of Quality Control in Japan and the facilitation of US. and Japanese friendship."

Boomerang Bucks close

For every $20 you spend on books, you will receive $1 in Boomerang Bucks loyalty dollars. You can use your Boomerang Bucks as a credit towards a future purchase from Boomerang Books. Note that you must be a Member (free to sign up) and that conditions do apply.

Recent books by J. M. Juran close
Juran's Quality Handbook: The Complete Guide to Performance Excellence by J. M. Juran
Juran on Quality by Design by J. M. Juran
»
BoomerangBooks.com.au close