Knowledge Management Case Book by Gilbert J. B. Probst
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Knowledge Management Case Book
By Gilbert J. B. Probst

Knowledge Management Case Book

Siemens Best Practises 2nd Revised edition

By (author) See other recent books by Gilbert J. B. Probst See other recent books by Thomas H. Davenport
Foreword by Heinrich Von Pierer See other recent books by Heinrich Von Pierer
Format: Hardback

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Knowledge Management Case Book by Gilbert J. B. Probst

Book Description

This book provides a perspective on knowledge management at Siemens - an internationally recognised benchmark - by presenting the reader with the best of the corporation's practical applications and experiences. Tom Davenport and Gilbert Probst bring together instructive case studies from different areas that reflect the rich insights gained from years of experience in practising knowledge management. Most of the cases have been updated for the second edition. New cases have been added. The Knowledge Management Case Book provides a comprehensive account of how organisational knowledge assets can be managed effectively. Specific emphasis is given to the development of generic lessons that can be learned from Siemens' experience. The book also offers a roadmap to building a "mature knowledge enterprise", thereby enhancing our understanding of the steps that need to be taken in order to sustain competitive dominance in the knowledge economy. Presenting applications from very different areas, this practice-orientated book is really outstanding in the broad field of KM literature. "Perhaps the most revealing - and interesting - part of the cases in this book is not the analysis of the various knowledge management tools and processes, but the description of their development, of how they come about, of how commitment was gained, of how implementation was led." Yves Doz, The Timken Chaired Professor of Global Technology and Innovation at INSEAD, Fontainebleau "This case book brings insights how our most valuable resource makes those tools happen. I found this book exciting reading, because it is, to my knowledge, the only book where a single company with a wide variety of knowledge management approaches accumulates years of experiences and lessons learned. Edited by two of the leading thinkers in the field of knowledge management, this book will show the way you practise knowledge management in your company." Heinz Fischer, Global Head of HR, Deutsche Bank AG "This book is a rare and valuable description of a single company's knowledge management journey. Siemens has made impressive advances in becoming a knowledge-driven firm, and this volume details many of its directions and waystations." Laurence Prusak, Executive Director, IBM Institute for Knowledge Management "Though there are many books on Knowledge Management, this is a unique one on a sense that it provides practical application of KM rather than the jargon." Sushil, Modi Foundation Chair Professor and Group Chair, Department of Management Studies, Indian Institute of Technology, New Delhi

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Book Details

ISBN: 9783895781810
ISBN-10: 3895781819
Format: Hardback
(250mm x 175mm x 21mm)
Pages: 336
Imprint: Wiley-VCH Verlag GmbH
Publisher: Wiley-VCH Verlag GmbH
Publish Date: 26-Apr-2002
Country of Publication: Germany

Other Editions...


Books By Author Gilbert J. B. Probst

Strategic Management in the Knowledge Economy by Gilbert J. B. Probst Strategic Management in the Knowledge Economy, Hardback (March 2005)

Designed for advanced students and business managers, this book presents a combination of strategic management theory, and strategic management articles by prominent scholars such as Gary Hamel, Michael Porter, Peter Senge, and real world case studies.

Managing Knowledge by Gilbert J. B. Probst Managing Knowledge, Hardback (October 1999)

Managing Knowledge is an extensive and eminently readable overview of the most important ideas, tools and current applications of knowledge management. The authors rely on an innovative a building blocka approach and provide a detailed description of the most important knowledge processes in organizations.

» View all books by Gilbert J. B. Probst

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