Making IT Count
Strategy, Delivery, Infrastructure
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Making IT Count by Leslie P. Willcocks
Book Description'Making IT Count: from strategy to implementation' focuses on the practical elements of delivering Information Technology strategy. Studies regularly show that over half of Information Technology strategies are never implemented, or are unsuccessful in delivering the desired results, and that a significant percentage of strategies implemented were never in the original plans. The linkage between strategy development and delivery needs a very clear focus; this is the key topic that the authors address. The book highlights eight major fallacies in managing IT, and eighteen better practices. It then details how to draw up strategy, instigate navigation techniques and make sourcing decisions. Change and delivery are a major focus, as is infrastructure development. Caselets and full length case studies of organizations such as General Electric, Siemens, Colonial Mutual, Charles Schwab, Macquarie Bank, ICI, United Airlines, Norwich Union, Walgreens and Dell and have been included to show how strategies have been successfully implemented and managed.
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Book DetailsISBN: 9780750648219
(246mm x 189mm x 19mm)
Imprint: Butterworth-Heinemann Ltd
Publisher: Taylor & Francis Ltd
Publish Date: 7-Aug-2002
Country of Publication: United Kingdom
Books By Author Leslie P. Willcocks
Formulating Research Methods for Information Systems, Hardback (October 2015)
This edited two-volume collection presents the most interesting and compelling articles pertaining to the formulation of research methods used to study information systems from the 30-year publication history of the Journal of Information Technology.
South Africa's BPO Service Advantage, Hardback (February 2015)
Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.
Advanced Outsourcing Practice, Hardback (May 2012)
A rich database of over 2,200 outsourcing arrangements, studied across sectors and geographies, and over time, from inception, through contract signing, to outcomes. This book has unparalleled insight into the robust practices that have been proven effective time and again.
New IT Outsourcing Landscape, Hardback (May 2012)» View all books by Leslie P. Willcocks
Written by the world's leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive theory of outsourcing.
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Author Biography - Leslie P. Willcocks
Nancy Olson is a highly experienced practitioner, who has also worked for several major consultancies, designing strategies and delivering e-business and ERP projects across sectors. She is CEO of the IT service firm Information Matters. Andersen Professor of Information Management and E-Business at Warwick University Business School, UK. Associate Fellow at Templeton College, Oxford and holds visiting chairs at Erasmus and Melbourne Universities.
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