Managing Change in Public Services by Mike Wallace
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Managing Change in Public Services
By Mike Wallace

Managing Change in Public Services

Edited by See other recent books by Mike Wallace See other recent books by Michael Fertig See other recent books by Eugene Schneller
Format: Hardback

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Managing Change in Public Services by Mike Wallace

Book Description

This book explores the management of change to improve public service effectiveness. It breaks new ground in addressing why public service change is becoming increasingly complex to manage, how people cope with this new complexity, what implications arise for improving policy and practice, and which avenues for further research and theory-building look particularly promising. The contributors are all leading researchers from the USA, Canada and the UK. Together they provide a synthesis of state-of-the-art thinking on the complex change process in Anglo-American contexts, policy-making for public service reform that generates managerial complexity, and practice in service organizations to improve provision. Special reference is made to education and health: the largest and most complex of the public services. The analysis has wider relevance for other public services and national contexts. Managing Change in the Public Services is essential reading for all concerned with public service improvement - leaders and managers in service organizations, administrators, trainers, advisers and consultants who support the management of change, policy-makers and public servants, and advanced course students and academics. The book also offers general insights for the theory and practice of managing organizational and systemic change.

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Book Details

ISBN: 9781405135481
ISBN-10: 1405135484
Format: Hardback
(255mm x 180mm x 23mm)
Pages: 248
Imprint: Blackwell Publishing Ltd
Publisher: John Wiley and Sons Ltd
Publish Date: 15-Dec-2006
Country of Publication: United Kingdom

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Android Development Patterns by Mike Wallace Android Development Patterns, Paperback (February 2016)

This reference book is written for intermediate to advanced Android developers. The chapters mirror a normal development life cycle from beginning to end. Each chapter has an introductory image of the Android mascot in some way representing the information contained in the chapter.

World Trade Center by Mike Wallace World Trade Center, Hardback (July 2011)

Offers an emotional tribute to the Twin Towers, for a quarter of a century a symbol of peace and progress. This book includes an account of what happened on that terrible 11th September 2001. It also draws up a portrait of what the World Trade Center was and what it stood for, for the people of New York and the world in general.

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Author Biography - Mike Wallace

Mike Wallace is a Professor of Public Management at Cardiff Business School, Cardiff University. He researches the management of complex and programmatic public service change in a context of high accountability and permanent reform. Michael Fertig is a Lecturer in Education at the University of Bath. Eugene Schneller is a Professor at the School of Health Management and Policy, W. P. Carey School of Business, Arizona State University.

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