Managing Conflict in a Negotiated World
A Narrative Approach to Achieving Productive Dialogue and Change
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Managing Conflict in a Negotiated World by Peter M. Kellett
Book DescriptionKellett and Dalton present a core text in Conflict Management derived from extensive class testing of their material. Their book helps readers understand the elements of conflict and then act on that understanding by managing conflict better in each area of their lives - work, family, and community. Each chapter begins with a chapter overview, key terms, learning objectives, and case study narratives, and concludes with a summary, discussion questions, and additional exercises. These features help students absorb the material better by previewing what they are going to learn, then reviewing and practicing what they have learned. The book includes separate chapters on conflict in one's community, global conflict, and mediation.
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Book DetailsISBN: 9780761918899
(229mm x 152mm x 11mm)
Imprint: SAGE Publications Inc
Publisher: SAGE Publications Inc
Publish Date: 8-May-2001
Country of Publication: United States
Books By Author Peter M. Kellett
Conflict Dialogue, Paperback (August 2006)» View all books by Peter M. Kellett
Conflicts are more effectively managed if people understand the layers meaning in their conflicts and collaborate based on those meanings. In this book, author Peter M. Kellett analyzes and interprets real-life conflict stories as a way to create opportunities for more productive ways to navigate and resolve conflict.
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Author Biography - Peter M. Kellett
Peter M. Kellett (Ph.D., Southern Illinois University) is Associate Professor and Head of the Department of Communication at the University of North Carolina at Greensboro. His research, teaching, and service focus on the narrative analysis and dialogic management of conflict as this helps people build healthier, more productive and peaceful relationships. His most recent publication is, "Dialectical Tensions and Dialogic Moments as Pathways to Peak Experiences" (with H.L. Goodall, Jr.), in R. Anderson, L.A. Baxter, & K.N. Cissna (2004), Dialogue: Theorizing Differences in Communication Studies. Thousand Oaks, CA: Sage Publications.
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