Managing Difficult People
A Survival Guide for Handling Any Employee 2nd edition
By (author) Marilyn Pincus
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Managing Difficult People by Marilyn Pincus
Book DescriptionDon't Let Negaholics Rule Your Workplace! As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff memebers. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff. Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as The Bully, The Complainer or Whiner, The Procrastinator, The Know-It-All, The Silent Type, The Social Butterfly, The "No People Skills" Person, The Rookie, The Overly Sensitive Person, and The Manipulator.
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Book DetailsISBN: 9781593371869
(178mm x 108mm x 16mm)
Imprint: Adams Media Corporation
Publisher: Adams Media Corporation
Publish Date: 28-Jan-2005
Country of Publication: United States
Books By Author Marilyn Pincus
Projecting a Positive Image, Paperback / softback (January 1993)» View all books by Marilyn Pincus
Here is information on how to create a positive image as well as how to improve the image you have now. Specific advice on everything from grooming, wardrobe and etiquette to projecting a positive image by phone, fax and mail.
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Author Biography - Marilyn Pincus
Marilyn Pincus is an author, ghostwriter and consultant to management who has written for many major publishers for business information. Her books spotlighting business success skills have been published in eight languages.
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