Managing Employee Retention by Jack J. Phillips
Look inside with Google Book Preview
Managing Employee Retention
By Jack J. Phillips

Managing Employee Retention

A Strategic Accountability Approach

By (author) See other recent books by Jack J. Phillips See other recent books by Adele O. Connell
Format: Hardback

Normal Price: $106.00
Your Price: $95.40 AUD, inc. GST
Shipping: $7.95 per order
You Save: $10.60! (10% off normal price)
Plus...earn $4.77 in Boomerang Bucks
Availability: Available Available, ships in 7-10 days



Managing Employee Retention by Jack J. Phillips

Book Description

During the past decade, employee turnover has become a very serious problem for organizations. Managing retention and keeping the turnover rate below target and industry norms is one of the most challenging issues facing business. All indications point toward the issue compounding in the future and, even as economic times change, turnover will continue to be an important issue for most job groups. Yet despite these facts employee turnover continues to be the most unappreciated and undervalued issue facing business leaders. There are a variety of reasons for this, for example, the true cost of employee turnover is often underestimated. The causes of turnover are not adequately identified, and solutions are often not matched with the causes, so they fail. Preventive measures are either not in place or do not target the issues properly, and therefore have little or no effect, and a method for measuring progress and identifying a monetary value (ROI) on retention does not exist in most organizations. 'Managing Employee Retention' is a practical guide for managers to retain their talented employees. It shows how to manage and monitor turnover and how to develop the ROI of keeping your talent using innovative retention programs. The book presents a logical process of managing retention, from identifying turnover costs and causes, designing solutions that match the causes of turnover, developing tools for tracking turnover and placing alerts when action is needed, and measuring the ROI of retention programs.

Buy Managing Employee Retention book by Jack J. Phillips from Australia's Online Bookstore, Boomerang Books.


Book Details

ISBN: 9780750674843
ISBN-10: 0750674849
Format: Hardback
(234mm x 156mm x 25mm)
Pages: 376
Imprint: Butterworth-Heinemann Ltd
Publisher: Taylor & Francis Ltd
Publish Date: 15-Sep-2003
Country of Publication: United Kingdom

Books By Author Jack J. Phillips

Maximizing the Value of Consulting by Jack J. Phillips Maximizing the Value of Consulting, Hardback (July 2015)

Provide organized, efficient, relevant consulting with lasting value Maximizing the Value of Consulting is an indispensable, practical guide for managing, measuring, and delivering the results that make internal and external consulting a lasting value to clients and the company.

» View all books by Jack J. Phillips

Reviews

» Have you read this book? We'd like to know what you think about it - write a review about Managing Employee Retention book by Jack J. Phillips and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a member - it's free to sign up!)

Write a book review


Author Biography - Jack J. Phillips

Jack J. Phillips, PhD, is a world-renowned expert on measurement and evaluation and chair of the ROI Institute, Inc., which provides consulting services, workshops and keynote addresses for Fortune 500 companies and major organizations around the world. He developed the ROI MethodologyT, a revolutionary process that provides bottom-line figures and accountability for all types of training, performance improvement, human resources and technology programs and is used worldwide by corporations, governments and non-profit organizations. His expertise in measurement and evaluation is based on nearly thirty years of corporate experience in five industries. He has served as training and development manager at two Fortune 500 firms, senior HR officer at two firms, president of a regional federal savings bank, and management professor at a major state university. Phillips is the author or editor of more than 30 books and more than 100 articles. Adele Connell, Ph.D. has had a successful career working in and consulting for large organizations in both public and private sectors. Her expertise includes financial services, insurance, call centers, leadership, quality management, training and human resource development. ORganizations she has worked with range from General Motors and Ford, to NASA, the Internal Revenue Service, Dept. of the Navy, Boeing, and Martin-Marietta. Adele is currently a Lieutenant Colonel in the US Army Reserves and has spent a great deal of time in active duty, Currently she serves in the 96th Regional Support Command, headquartered in Salt Lake City. She lives with her family in Salt Lake City, Utah.

Boomerang Bucks close

For every $20 you spend on books, you will receive $1 in Boomerang Bucks loyalty dollars. You can use your Boomerang Bucks as a credit towards a future purchase from Boomerang Books. Note that you must be a Member (free to sign up) and that conditions do apply.

Recent books by Jack J. Phillips close
Handbook of Training Evaluation and Measurement Methods by Jack J. Phillips
Handbook of Training Evaluation and Measurement Methods by Jack J. Phillips
Accountability in Human Resource Management by Jack J. Phillips
Accountability in Human Resource Management by Jack J. Phillips
Return on Investment in Meetings & Events by Jack J. Phillips
Maximizing the Value of Consulting by Jack J. Phillips
Measuring ROI in Environment, Health, and Safety by Jack J. Phillips
10 Steps to Successful Business Alignment by Jack J. Phillips
Proving the Value of HR by Jack J. Phillips
Project Management ROI by Jack J. Phillips
Green Scorecard by Jack J. Phillips
Managing Talent Retention by Jack J. Phillips
ROI in Action Casebook by Jack J. Phillips
Measurement and Evaluation by Jack J. Phillips
Communication and Implementation by Jack J. Phillips
Data Conversion by Jack J. Phillips
Costs and ROI by Jack J. Phillips
Isolation of Results by Jack J. Phillips
ROI Fundamentals by Jack J. Phillips
Return on Investment in Meetings and Events by Jack J. Phillips
»
Recent books by Adele O. Connell close
Managing Employee Retention by Adele O. Connell
»
BoomerangBooks.com.au close