Managing Information and Knowledge in the Public Sector by Eileen Milner
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Managing Information and Knowledge in the Public Sector
By Eileen Milner

Managing Information and Knowledge in the Public Sector

By (author) See other recent books by Eileen Milner
Format: Hardback

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Managing Information and Knowledge in the Public Sector by Eileen Milner

Book Description

For the public sector, which is globally the largest employer of people and repository of information, managing information and knowledge is an extremely problematic area to address. The essence of both resources is that they are intangible, their impact and value cannot be measured through traditional accounting methods, yet they are also, paradoxically, where the greatest value and potential for improvement is located. In this book Eileen Milner introduces the reader to the concepts of information and knowledge and explores a variety of tools and techniques which may be usefully adopted in actively managing and developing these resources. Wherever possible real-life public sector case studies and examples are used to illustrate good practice, as well as some of the pitfalls of poor application. Down-to-earth and taking into account the critically important characteristics unique to public services, this will be an illuminating text both for managers and policy makers already working in the public sector and for those considering doing so.

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Book Details

ISBN: 9780415204224
ISBN-10: 0415204224
Format: Hardback
(234mm x 156mm x 20mm)
Pages: 208
Imprint: Routledge
Publisher: Taylor & Francis Ltd
Publish Date: 15-Jun-2000
Country of Publication: United Kingdom

Other Editions...


Books By Author Eileen Milner

Lessons in Leadership by Eileen Milner Lessons in Leadership, Hardback (March 2005)

'Lessons in Leadership' sets leadership within a policy and strategy development framework and explore the extent to which particular leadership competencies and behaviour traits may be necessary to realise the major agendas for change.

Delivering the Vision by Eileen Milner Delivering the Vision, Paperback (April 2002)

Delivering the Vision is a practitioner-focused text, accessible and relevant to all those interested in the management and reform of public sector organisations.

Managing Information and Knowledge in the Public Sector by Eileen Milner Managing Information and Knowledge in the Public Sector, Paperback (June 2000)

Down-to-earth and taking into account the critically important characteristics unique to public services, this will be an illuminating text both for managers and policy makers already working in the public sector.

» View all books by Eileen Milner

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Author Biography - Eileen Milner

Eileen Milner is a Principal Lecturer in Information Management at the University of North London

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Recent books by Eileen Milner close
Lessons in Leadership by Eileen Milner
Lessons in Leadership by Eileen Milner
Delivering the Vision by Eileen Milner
Delivering the Vision by Eileen Milner
Managing Information and Knowledge in the Public Sector by Eileen Milner
»
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