Managing People by Michael Riley
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Managing People
By Michael Riley

Managing People

A Guide for Managers in the Hotel and Catering Industry 2nd Revised edition

By (author) See other recent books by Michael Riley See other recent books by Andrew Thompson
Format: Paperback

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Managing People by Michael Riley

Book Description

This new second edition of 'Managing People' provides a practical approach to applying up-to-the-minute management techniques, and is a vital source of information for professionals in the hotel and catering industry responsible for personnel and training. Riley explores how aspects such as labour cost, utilization, labour market behaviour and pay are inseparable from the skills of people management. In the new edition he extends his ideas on productivity so as to encompass its relationship with functional flexibility. In a similar manner, thinking about motivating people is extended to include modern ideas about commitment. We all loosely refer to peoples' attitude but here he shows the complexity that lies behind them. It is especially of relevance for managers with responsibility for personnel and training, and degree-level students will also find its non-prescriptive, user-friendly approach helpful. Michael Riley has extensive experience in the hotel and tourism industry and communicates in a way that reflects that experience.

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Book Details

ISBN: 9780750645362
ISBN-10: 0750645369
Format: Paperback
(229mm x 152mm x 13mm)
Pages: 240
Imprint: Butterworth-Heinemann Ltd
Publisher: Taylor & Francis Ltd
Publish Date: 3-Apr-2000
Country of Publication: United Kingdom

Other Editions...


Books By Author Michael Riley

Enquiring History: Tudor Rebellions 1485-1603 by Michael Riley Enquiring History: Tudor Rebellions 1485-1603, Paperback (March 2014)

Think more deeply and work more independently at A level History through a carefully thought-out enquiry approach from SHP.

Enquiring History: The Crusades: Conflict and Controversy, 1095-1291 by Michael Riley Enquiring History: The Crusades: Conflict and Controversy, 1095-1291, Paperback (April 2013)

Think more deeply and work more independently at A level History through a carefully thought-out enquiry approach from SHP.

This is History: Impact of Empire by Michael Riley This is History: Impact of Empire, Paperback (July 2008)

Impact of Empire is a new book for Key Stage 3 History in the English National Curriculum. It covers the 500 year story of the British Empire through a series of linked investigations.

Michael Riley by Michael Riley Michael Riley, Paperback (August 2006)

Michael Riley was one of the most important contemporary Australian Indigenous visual artists of the past two decades. His contribution to the urban-based Indigenous visual arts industry was substantial and his film and video work challenged non-Indigenous perceptions of Indigenous experience.

» View all books by Michael Riley

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Author Biography - Michael Riley

Professor Riley is a specialist in labour market studies and Human Resource Management in Service Industries. Educated at Sussex and Essex Universities, he has written extensively on labour matters in the Tourism and Hospitality Industry. Before entering academic life he held senior appointments in industry. His research interests include labour productivity and the qualitative aspects of labour supply.

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Recent books by Michael Riley close
Enquiring History: Tudor Rebellions 1485-1603 by Michael Riley
Enquiring History: The Crusades: Conflict and Controversy, 1095-1291 by Michael Riley
This is History: Impact of Empire by Michael Riley
Michael Riley by Michael Riley
Modern Minds the Twentieth-Century World Pupil's Book by Michael Riley
Researching and Writing Dissertations in Hospitality and Tourism by Michael Riley
Human Resource Management in the Hospitality and Tourism Industry by Michael Riley
Films of Joseph Losey by Michael Riley
Films of Joseph Losey by Michael Riley
»
Recent books by Andrew Thompson close
Venomous Encounters by Andrew Thompson
Imperium of the Soul by Andrew Thompson
Practice Questions and Answers for the Life in the UK Test by Andrew Thompson
Life in the UK Test Handbook by Andrew Thompson
Britain's Experience of Empire in the Twentieth Century by Andrew Thompson
Oceania Under Steam by Andrew Thompson
Crowns and Colonies by Andrew Thompson
Mistress of Everything by Andrew Thompson
Curating Empire by Andrew Thompson
Empire Careers by Andrew Thompson
Masters and Servants by Andrew Thompson
Britain and the Formation of the Gulf States by Andrew Thompson
Suppository of All Wisdom by Andrew Thompson
French Colonial Dakar by Andrew Thompson
Royal Tourists, Colonial Subjects and the Making of a British World, 1860-1911 by Andrew Thompson
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»
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