Many Unhappy Returns by Charles O. Rossotti
Look inside with Google Book Preview
Many Unhappy Returns
By Charles O. Rossotti

Many Unhappy Returns

One Man's Quest to Turn Around the Most Unpopular Organization in America

By (author) See other recent books by Charles O. Rossotti
Format: Hardback

Normal Price: $44.99
Your Price: $40.49 AUD, inc. GST
Shipping: $7.95 per order
You Save: $4.50! (10% off normal price)
Plus...earn $2.02 in Boomerang Bucks
Availability: Available Available to Backorder, No Due Date for Supply

Many Unhappy Returns by Charles O. Rossotti

Book Description

When Charles O. Rossotti became Commissioner of the Internal Revenue Service in 1997, the agency had the largest customer base - and the lowest approval rating - of any institution in America. Mired in scandal, caught in a political maelstrom, and beset by profound management and technology problems, the IRS was widely dismissed as a hopelessly flawed enterprise. In "Many Unhappy Returns", Rossotti - the first businessperson to head the IRS - recounts the remarkable story of his leadership and transformation of this much-maligned agency. In the glare of intense public scrutiny, he effected dramatic changes in the way the IRS did business - while it continued to collect $2 trillion in revenue.

Buy Many Unhappy Returns book by Charles O. Rossotti from Australia's Online Bookstore, Boomerang Books.

Book Details

ISBN: 9781591394419
ISBN-10: 1591394414
Format: Hardback
(238mm x 165mm x 32mm)
Pages: 304
Imprint: Harvard Business Review Press
Publisher: Harvard Business Review Press
Publish Date: 1-Feb-2005
Country of Publication: United States


» Have you read this book? We'd like to know what you think about it - write a review about Many Unhappy Returns book by Charles O. Rossotti and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a member - it's free to sign up!)

Write a book review

Author Biography - Charles O. Rossotti

Charles Rossotti was Commissioner of the IRS from 1997 to 2002, and so offers a first person account. Rossotti is also an accomplished executive (cofounder and CEO of American Management Systems and currently Sr Advisor for Carlyle Group) and was the first businessman to lead the IRS, which had previously only been run by tax lawyers. Rossotti is very well-connected in both the public and private sector (ie: Bob Rubin and Larry Summers) and will tap his networks to help spur word-of-mouth about the book.

Boomerang Bucks close

For every $20 you spend on books, you will receive $1 in Boomerang Bucks loyalty dollars. You can use your Boomerang Bucks as a credit towards a future purchase from Boomerang Books. Note that you must be a Member (free to sign up) and that conditions do apply.

Recent books by Charles O. Rossotti close
» close