The Outsourcing Process
Strategies for Evaluation and Management
By (author) Ronan McIvor
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Outsourcing Process by Ronan McIvor
Book DescriptionOutsourcing has become an increasingly important issue for many organisations. This book provides a framework for an up-to-date understanding of the outsourcing process and the key issues associated with it. It integrates a number of contemporary topics including benchmarking, buyer-supplier relationships, organisational behaviour, competitor analysis, and technology influences. The analysis draws upon both empirical research and real case studies. The author starts by providing guidelines as to when outsourcing is appropriate and what its implications will be, before moving on to explain how outsourcing is implemented. The benefits of both successful outsourcing and the risks and consequences of outsourcing failure are outlined. The book is ideal for use by postgraduate students studying the area of outsourcing. It would also benefit industry managers who are considering outsourcing or who already have outsourcing programmes in place.
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Book DetailsISBN: 9780521844116
(247mm x 174mm x 30mm)
Imprint: Cambridge University Press
Publisher: Cambridge University Press
Publish Date: 23-Jun-2005
Country of Publication: United Kingdom
Books By Author Ronan McIvor
Global Services Outsourcing, Hardback (July 2010)
This book explores the implications of planning, implementing and managing services outsourcing arrangements.
Study of Performance Measurement in the Outsourcing Decision, Paperback (May 2009)» View all books by Ronan McIvor
Outsourcing is a key issue for many organizations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report offers a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process.
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Author Biography - Ronan McIvor
RONAN MCIVOR is a Senior Lecturer at the University of Ulster.
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