Perfect People Skills
All You Need to Get it Right First Time
By (author) Andrew Floyer Acland
Perfect People Skills by Andrew Floyer Acland
Book DescriptionPerfect People Skills helps you to deal with other people effectively and how to be aware of your own behaviour too. Differences of direction and motivation, personality, ethnic group, gender, class and ability can all bring problems, as well as those challenges presented by 'difficult types'. The author provides some powerful ideas for preventing people problems, resolving conflict and building harmonious homes and workplaces. The book is comprehensive and yet concise and to-the-point. It is written in simple, clear language and is designed to be of immediate, practical benefit to readers in developing better relationships at work and outside work. Chapters include advice on: Grounding, Listening, Questioning, Empathising, Speaking, Negotiating, Proposing, Counselling, Confronting and Preventing. The Perfect series is a range of practical guides that give clear and straightforward advice on everything from finding your first job to choosing your baby's name. Written by experienced authors offering tried-and-tested tips, each book contains all you need to get it right first time.
Buy Perfect People Skills book by Andrew Floyer Acland from Australia's Online Bookstore, Boomerang Books.
Book DetailsISBN: 9781844131518
(198mm x 129mm x 11mm)
Imprint: Random House Business Books
Publish Date: 7-Aug-2003
Country of Publication: United Kingdom
» Have you read this book? We'd like to know what you think about it - write a review about Perfect People Skills book by Andrew Floyer Acland and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a member - it's free to sign up!)
Author Biography - Andrew Floyer Acland
Andrew Floyer Acland is an independent mediator and consultant, working with individuals, businesses, voluntary organizations and government departments. He is the author of Resolving Disputes Without Going to Court.
Phone: 1300 36 33 32 (9am-5pm Mon-Fri AEST) - International: +61 2 9960 7998 - Online Form
Address: Boomerang Books, 878 Military Road, Mosman Junction, NSW, 2088
© 2003-2017. All Rights Reserved. Eclipse Commerce Pty Ltd - ACN: 122 110 687 - ABN: 49 122 110 687