Performance and Productivity in Public and Nonprofit Organizations by Evan M. Berman
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Performance and Productivity in Public and Nonprofit Organizations
By Evan M. Berman

Performance and Productivity in Public and Nonprofit Organizations

2nd Revised edition

By (author) See other recent books by Evan M. Berman
Format: Paperback

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Performance and Productivity in Public and Nonprofit Organizations by Evan M. Berman

Book Description

Designed for course adoption as well as professional use, the revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.

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Book Details

ISBN: 9780765616081
ISBN-10: 0765616084
Format: Paperback
(229mm x 152mm x 15mm)
Pages: 226
Imprint: M.E. Sharpe
Publisher: Taylor & Francis Inc
Publish Date: 15-Mar-2006
Country of Publication: United States

Books By Author Evan M. Berman

Human Resource Management in Public Service by Evan M. Berman Human Resource Management in Public Service, Hardback (April 2015)

Grounded in real public service experiences, the book emphasizes hands-on skill building and problem solving.

Essential Statistics for Public Managers and Policy Analysts by Evan M. Berman Essential Statistics for Public Managers and Policy Analysts, Paperback (January 2012)

Known for its brevity and student-friendly approach, this new third edition of Essential Statistics provides students with a strong conceptual foundation, but continues to stress application. Class-tested learning objectives, key term lists, and numerous tables, figures, and charts further enhance skill acquisition.

Exercising Essential Statistics by Evan M. Berman Exercising Essential Statistics, Paperback (January 2012)

With critical thinking questions, data-based exercises, tips on data presentation, and suggested reading lists, this workbook gets students comfortable applying each technique. It contains CD that includes seven data sets that cover a range of measures and applications (available in SPSS, SAS, SYSTAT, Stata, and Excel).

» View all books by Evan M. Berman

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