Predictive Dialing Fundamentals by Aleksander Szlam
Look inside with Google Book Preview
Predictive Dialing Fundamentals
By Aleksander Szlam

Predictive Dialing Fundamentals

An Overview of Predictive Dialing Technologies, Their Applications, and Usage Today

By (author) See other recent books by Aleksander Szlam See other recent books by Ken Thatcher
Format: Paperback

Normal Price: $61.99
Your Price: $55.79 AUD, inc. GST
Shipping: $7.95 per order
You Save: $6.20! (10% off normal price)
Plus...earn $2.79 in Boomerang Bucks
Availability: Available Available, ships in 7-10 days

Predictive Dialing Fundamentals by Aleksander Szlam

Book Description

Who should read this book? This is a must read if you're a newcomer to predictive dialers and responsible for analyzing, recommending and deploying inbound and outbound call center solutions; or, if you're in the midst of implementing a predictive dialer,

Buy Predictive Dialing Fundamentals book by Aleksander Szlam from Australia's Online Bookstore, Boomerang Books.

Book Details

ISBN: 9780936648804
ISBN-10: 0936648805
Format: Paperback
(229mm x 152mm x 10mm)
Pages: 172
Imprint: CMP Books
Publisher: Taylor & Francis Ltd
Publish Date: 1-Jan-1996
Country of Publication: United Kingdom


» Have you read this book? We'd like to know what you think about it - write a review about Predictive Dialing Fundamentals book by Aleksander Szlam and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a member - it's free to sign up!)

Write a book review

Author Biography - Aleksander Szlam

Aleksander Szlam, the founder, chairman and CEO of Melita International Corporation, has been a driving force behind establishing call center standards and solutions based on innovative technologies and human factors. Ken Thatcher is senior vice president, Professional Services, Melita International Corporation. He is a computer industry veteran with more than 40 years experience.

Boomerang Bucks close

For every $20 you spend on books, you will receive $1 in Boomerang Bucks loyalty dollars. You can use your Boomerang Bucks as a credit towards a future purchase from Boomerang Books. Note that you must be a Member (free to sign up) and that conditions do apply.

Recent books by Aleksander Szlam close
Recent books by Ken Thatcher close
Predictive Dialing Fundamentals by Ken Thatcher
» close