Problem Behaviour Pocketbook by Angelena Boden
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Problem Behaviour Pocketbook
By Angelena Boden

The Problem Behaviour Pocketbook

By (author) See other recent books by Angelena Boden
Illustrated by Phil Hailstone See other recent books by Phil Hailstone
Format: Paperback

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Problem Behaviour Pocketbook by Angelena Boden

Book Description

This text lists problem behaviour types in the workplace and explains how to identify and deal with them. Types of behaviour covered include passive aggressive, narcissistic and those that play the martyr.

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Book Details

ISBN: 9781870471718
ISBN-10: 1870471717
Format: Paperback
(105mm x 148mm x 7mm)
Pages: 112
Imprint: Management Pocketbooks
Publisher: Management Pocketbooks
Publish Date: 30-Sep-1999
Country of Publication: United Kingdom

Books By Author Angelena Boden

Cruelty of Lambs by Angelena Boden Cruelty of Lambs, Paperback (November 2016)

Dr. Iain Millar is a professional cellist and music teacher. Falsely accused of improper behaviour, Iain finds himself unable to get another job. Exhibiting ever more worrying behaviour, people begin to be concerned for Iain's health...but what's the real reason behind his terrifying deterioration?

Handling Complaints Pocketbook by Angelena Boden Handling Complaints Pocketbook, Paperback (April 2015)

The Handling Complaints Pocketbook sets out a strategy for managing customer complaints in a way that will lead to an improved customer experience and, ultimately, a more successful business. It looks at the vital role good communication plays in this and explores ways to use transactional analysis techniques to defuse anger.

Thinker's Pocketbook by Angelena Boden Thinker's Pocketbook, Paperback (January 1998)

An examination of the many different ways of thinking - creative, analytical, bottom-line, magical and lateral. Containing exercises and examples, the book aims to improve mental flexibility .

» View all books by Angelena Boden

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