Productivity in Public and Nonprofit Organizations
2nd Revised edition
By (author) Margo Berman
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Productivity in Public and Nonprofit Organizations by Margo Berman
Book DescriptionThe revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.
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Book DetailsISBN: 9780765616074
(229mm x 152mm x 21mm)
Imprint: M.E. Sharpe
Publisher: Taylor & Francis Inc
Publish Date: 15-Jul-2006
Country of Publication: United States
Books By Author Margo Berman
Copywriter's Toolkit, Paperback (July 2012)
Written from a real-world perspective by an award-winning copywriter/producer/director, this comprehensive guide is a reference every writer needs to create powerful, strategic ad copy.
Local Government and the States, Paperback (February 2003)» View all books by Margo Berman
This work offers an overview of the legal, political, and broad intergovernmental environment in which relations between local and state units of government take place. It covers the historical roots of the conflict among them, and an analysis of contemporary problems concerning local authority.
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