The Quality Business
Quality Issues in the Smaller Firm
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Quality Business by Robert Blackburn
Book DescriptionThis book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include: * the relevance of formal quality standards such as BS 5750 to small firms * definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management * interviews with a selected sample of over 150 owner-managers * detailed case studies of small firms * analysis of self-generated quality strategies * the variety of formal methods of quality control.
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Book DetailsISBN: 9780415146081
(216mm x 140mm x 23mm)
Publisher: Taylor & Francis Ltd
Publish Date: 25-Dec-1997
Country of Publication: United Kingdom
Books By Author Robert Blackburn
Small Business and Entrepreneurship, Hardback (June 2008)
Attempts to desiminate research that spans small businesses and entrepreneurship. Edited by a world class experts in the field, this work contains papers which reflect the principles of theoretical grounding, empirical rigour and popularity of this field.
Cafe Amore, Hardback (January 2007)
A photographic celebration of cafe-culture in Europe, where coffee is religion. It offers a journey through Europe's famous, and sometimes notorious cafes.
Fundamental Rights in Europe, Hardback (December 2001)
This book studies the effect of the European Convention of Human Rights on the domestic law and public affairs of 32 of its Member States. The book will be of special interest in the UK where the ECHR has been incorporated into its own domestic law under the terms of the Human Rights Act 1998.
Researching the Small Enterprise, Paperback (November 2000)» View all books by Robert Blackburn
An extensive resource book for researchers at all levels to draw upon in planning and conducting effective research. It focuses systematically on researching the small firm. It covers: Basic Issues of Definition / Selecting Topics & Research Designs / Fieldwork Problems / Analysis Data / Writing & Presenting Results
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