Creating and Sustaining Organizational Development 2nd Revised edition
Normal Price: $246.95
Your Price: $222.26 AUD, inc. GST
Shipping: $7.95 per order
You Save: $24.69! (10% off normal price)
Plus...earn $11.11 in Boomerang Bucks
Availability: Available to Backorder, No Due Date for Supply
Quality Management by Donna C. S. Summers
Book DescriptionQuality Management: Creating and Sustaining Organizational Effectiveness, Second Edition explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. New or updated chapters on lean, Six Sigma, ISO 9000, and supply chain management cover the latest areas that are critical to companies competing in today's global environment. Designed to enable students to recognize the cornerstones of creating and sustaining organizational effectiveness, this text is based on key quality initiatives, including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation.
Buy Quality Management book by Donna C. S. Summers from Australia's Online Bookstore, Boomerang Books.
Book DetailsISBN: 9780135005101
(244mm x 200mm x 28mm)
Imprint: Prentice Hall
Publisher: Pearson Education (US)
Publish Date: 16-Apr-2008
Country of Publication: United States
Books By Author Donna C. S. Summers
» Have you read this book? We'd like to know what you think about it - write a review about Quality Management book by Donna C. S. Summers and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a member - it's free to sign up!)
Author Biography - Donna C. S. Summers
Dr. Donna Summers received a Bachelors of Science degree in Mechanical Engineering at the University of Cincinnati in 1982; A Masters of Industrial Engineering at Purdue University in 1984. A PhD in Industrial Engineering at the University of Cincinnati in 1990. She has been teaching at the University of Dayton since 1984. She has authored three books in the subject areas of Quality Assurance: Quality 5e; Quality Management 2e and Six Sigma. She is known for emphasizing practical application of Industrial Engineering tools and techniques.
Bestselling Books: Our Current Bestsellers | Australia's Hottest 1000 Books | Bestselling Fiction | Bestselling Crime Mysteries and Thrillers | Bestselling Non Fiction Books | Bestselling Sport Books | Bestselling Gardening and Handicrafts Books | Bestselling Biographies | Bestselling Food and Drink | Bestselling History | Bestselling Travel Books | Bestselling School Textbooks & Study Guides | Bestselling Children's General Non-Fiction | Bestselling Young Adult Fiction | Bestselling Children's Fiction | Bestselling Picture Books | Top 100 US Bestsellers
Phone: 1300 36 33 32 (9am-5pm Mon-Fri AEST) - International: +61 2 9960 7998 - Online Form
Address: Boomerang Books, 878 Military Road, Mosman Junction, NSW, 2088
© 2003-2017. All Rights Reserved. Eclipse Commerce Pty Ltd - ACN: 122 110 687 - ABN: 49 122 110 687
For every $20 you spend on books, you will receive $1 in Boomerang Bucks loyalty dollars. You can use your Boomerang Bucks as a credit towards a future purchase from Boomerang Books. Note that you must be a Member (free to sign up) and that conditions do apply.