Quality by John Beckford
Look inside with Google Book Preview
By John Beckford


A Critical Introduction 2nd Revised edition

By (author) See other recent books by John Beckford
Format: Paperback

Normal Price: $109.00
Your Price: $98.10 AUD, inc. GST
Shipping: $7.95 per order
You Save: $10.90! (10% off normal price)
Plus...earn $4.91 in Boomerang Bucks
Availability: Available Available, ships in 7-10 days

Quality by John Beckford

Book Description

The second edition of this best-selling textbook provides a comprehensive introduction to the theory and practice of quality in the context of management thinking. Fully revised and updated, it reviews the study of the quality movement throughout the twentieth century. The wide-ranging approach encompasses both traditional and contemporary approaches based on systems thinking. Improvements on the first edition include: * revised and updated chapters which explore the notion of quality in greater depth, and relate quality directly to organisational effectiveness * consideration of the substantial changes brought about by the introduction of ISO9000:2000 and exploration of the links to IIP, ISO14000, ISO19000, Management Charter and the Business Excellence Model * revised examination of Business Process Re-engineering which emphasizes the application of chaos and complexity theories * a completely rewritten approach to statistical methods * a new section on 'Skills Based Quality Management' - an approach to quality in the professional sector developed by the author and his colleagues * an entirely new chapter dealing with the Business Excellence Model.

Buy Quality book by John Beckford from Australia's Online Bookstore, Boomerang Books.

Book Details

ISBN: 9780415259194
ISBN-10: 0415259193
Format: Paperback
(246mm x 174mm x 15mm)
Pages: 352
Imprint: Routledge
Publisher: Taylor & Francis Ltd
Publish Date: 4-Jul-2002
Country of Publication: United Kingdom

Other Editions...

Books By Author John Beckford

Quality by John Beckford Quality, Hardback (September 2009)

Presents contemporary developments in quality thinking, including Integrated Management Systems, Lean Manufacturing and SMART thinking, as well as real-world examples in applying quality methods.

» View all books by John Beckford


» Have you read this book? We'd like to know what you think about it - write a review about Quality book by John Beckford and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a member - it's free to sign up!)

Write a book review

Boomerang Bucks close

For every $20 you spend on books, you will receive $1 in Boomerang Bucks loyalty dollars. You can use your Boomerang Bucks as a credit towards a future purchase from Boomerang Books. Note that you must be a Member (free to sign up) and that conditions do apply.

Recent books by John Beckford close
Intelligent Organisation by John Beckford
Intelligent Organisation by John Beckford
Quality by John Beckford
Quality by John Beckford
Quality by John Beckford
BoomerangBooks.com.au close