Rapid Contextual Design by Jessamyn Wendell
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Rapid Contextual Design
By Jessamyn Wendell

Rapid Contextual Design

A How-to Guide to Key Techniques for User-Centered Design

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Format: Paperback

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Rapid Contextual Design by Jessamyn Wendell

Book Description

Is it impossible to schedule enough time to include users in your design process? Is it difficult to incorporate elaborate user-centered design techniques into your own standard design practices? Do the resources needed seem overwhelming? This handbook introduces Rapid CD, a fast-paced, adaptive form of Contextual Design. "Rapid CD" is a hands-on guide for anyone who needs practical guidance on how to use the Contextual Design process and adapt it to tactical projects with tight time lines and resources. "Rapid Contextual Design" provides detailed suggestions on structuring the project and customer interviews, conducting interviews, and running interpretation sessions. The handbook walks you step-by-step through organizing the data so you can see your key issues, along with visioning new solutions, storyboarding to work out the details, and paper prototype interviewing to iterate the design - all with as little as a two-person team with only a few weeks to spare! This book includes real project examples with actual customer data that illustrate how a CD project actually works. It covers the entire scope of a project, from deciding on the number and type of interviews, to interview set up and analyzing collected data. Sample project schedules are also included for a variety of different types of projects. This book provides examples of how-to write affinity notes and affinity labels, build an affinity diagram, and step-by-step instructions for consolidating sequence models. It shows how to use consolidated data to define a design within tight time frames with examples of visions, storyboards, and paper prototypes. It introduces CDToolsT, the first application designed to support customer-centered design.

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Book Details

ISBN: 9780123540515
ISBN-10: 0123540518
Format: Paperback
(279mm x 216mm x 17mm)
Pages: 320
Imprint: Morgan Kaufmann Publishers In
Publisher: Elsevier Science & Technology
Publish Date: 31-Dec-2004
Country of Publication: United States

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Author Biography - Jessamyn Wendell

Karen Holtzblatt is a co-founder of InContext Enterprises, Inc., a firm that works with companies, coaching teams to design products, product strategies, and information systems from customer data. Karen Holtzblatt developed the Contextual Inquiry field data gathering technique that forms the core of Contextual Design and is now taught and used world-wide.

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