Reengineering Health Care by Terry McNulty
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Reengineering Health Care
By Terry McNulty

Reengineering Health Care

The Complexities of Organizational Transformation

By (author) See other recent books by Terry McNulty See other recent books by Ewan Ferlie
Format: Hardback

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Reengineering Health Care by Terry McNulty

Book Description

Organizations are being urged to experiment with new structures and processes. A 'process perspective' on organizing is emerging as a major challenge to 'functional' principles of organizing established during the last century. Business process reengineering is one exemplar of process thinking that has received great attention amongst organizational theorists and practitioners. This in-depth account of business process reengineering within a major NHS hospital is an important contribution to the very limited stock of empirical knowledge about new organizational forms, especially in the public sector. The book combines empirical data gathered through an intensive, comparative case study method with strategic choice and neo-institutional theories to analyse the changing context of public organizations, importation of models of organizing from private to public organizations, and dynamics of public sector transformation. The outcomes of the change programme add to our more general organizational knowledge about (a) the impact of corporate change programmes, particularly in professionalized and public sector settings, (b) impediments and enablers of lateral organizing structures and processes, and (c) contradictions within the New Public Management between functional and process principles for organizing.

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Book Details

ISBN: 9780199240845
ISBN-10: 0199240841
Format: Hardback
(241mm x 163mm x 26mm)
Pages: 402
Imprint: Oxford University Press
Publisher: Oxford University Press
Publish Date: 21-Mar-2002
Country of Publication: United Kingdom

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Books By Author Terry McNulty

Reengineering Health Care by Terry McNulty Reengineering Health Care, Paperback (February 2004)

This book explores three interlinked themes: the models and nature of organizational change; the implementation of Business Process Reengineering (BPR); and the management of contemporary public sector organizations. The authors describe and evaluate a BPR programme in a major NHS teaching hospital - its successes and its shortcomings.

» View all books by Terry McNulty

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Author Biography - Terry McNulty

Ewan Ferlie is Director of Research and Professor of Public Services Management at Imperial College Management School where he has been since 1997. Prior to this he held research posts at the Personal Social Services Research Unit, University of Kent at Canterbury, and was Deputy Director of the Centre for Corporate Strategy and Change at Warwick Business School. He has also been a Non Executive Member on Warwickshire Health Authority (1993-6).

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Reengineering Health Care by Terry McNulty
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