Relationship Competence for Healthcare Management
Peer to Peer
Normal Price: $247.40
Your Price: $222.66 AUD, inc. GST
Shipping: $7.95 per order
You Save: $24.74! (10% off normal price)
Plus...earn $11.13 in Boomerang Bucks
Availability: Available, ships in 8-11 days
Relationship Competence for Healthcare Management by Jennifer Landau
Book DescriptionHealthcare organizations depend on managers to build effective peer relationships to manage complex patient needs. Today, top management is fighting the many headed monster Hydra from Greek Mythology. The organization is steeped in conflict between peers. But, as soon as one problem is resolved, two more have grown in its place. These appear to be personal conflicts, but instead follow patterns of dysfunction. This book provides the conceptual frameworks for identifying these and for developing peer to peer relationship competence in the healthcare organization.
Buy Relationship Competence for Healthcare Management book by Jennifer Landau from Australia's Online Bookstore, Boomerang Books.
Book DetailsISBN: 9780230515963
(216mm x 140mm x 12mm)
Imprint: Palgrave Macmillan
Publisher: Palgrave Macmillan
Publish Date: 4-Dec-2007
Country of Publication: United Kingdom
» Have you read this book? We'd like to know what you think about it - write a review about Relationship Competence for Healthcare Management book by Jennifer Landau and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a member - it's free to sign up!)
Author Biography - Jennifer Landau
JENNIFER LANDAU is a Senior Lecturer at the Bocconi School of Management of Organizational Behaviour in Healthcare, Italy. She does healthcare management research on patient quality of life and organizational change. She is a contract professor at State University, Department of Medicine, on physician-patient communication and relationship management. ELIO BORGNOVI is Professor of Public Management at Bocconi University, Italy, and Director of the Institute of Public Administration. He was Dean of the Bocconi School of Management for eight years and President of the Italian Association of Schools of Management. He has extensive strategic experience in developing healthcare management policy, tools and practice for the Italian National Healthcare System.
Bestselling Books: Our Current Bestsellers | Australia's Hottest 1000 Books | Bestselling Fiction | Bestselling Crime Mysteries and Thrillers | Bestselling Non Fiction Books | Bestselling Sport Books | Bestselling Gardening and Handicrafts Books | Bestselling Biographies | Bestselling Food and Drink | Bestselling History | Bestselling Travel Books | Bestselling School Textbooks & Study Guides | Bestselling Children's General Non-Fiction | Bestselling Young Adult Fiction | Bestselling Children's Fiction | Bestselling Picture Books | Top 100 US Bestsellers
Phone: 1300 36 33 32 (9am-5pm Mon-Fri AEST) - International: +61 2 9960 7998 - Online Form
Address: Boomerang Books, 878 Military Road, Mosman Junction, NSW, 2088
© 2003-2017. All Rights Reserved. Eclipse Commerce Pty Ltd - ACN: 122 110 687 - ABN: 49 122 110 687
For every $20 you spend on books, you will receive $1 in Boomerang Bucks loyalty dollars. You can use your Boomerang Bucks as a credit towards a future purchase from Boomerang Books. Note that you must be a Member (free to sign up) and that conditions do apply.