Responding to Crisis by Dan Pyle Millar
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Responding to Crisis
By Dan Pyle Millar

Responding to Crisis

A Rhetorical Approach to Crisis Communication

Edited by See other recent books by Dan Pyle Millar See other recent books by Robert L. Heath
Format: Hardback

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Responding to Crisis by Dan Pyle Millar

Book Description

In recent years, researchers and practitioners have explored the nature, theory, and best practices that are required for effective and ethical crisis preparation and response. The consequences of being unprepared to respond quickly, appropriately, and ethically to a crisis are dramatic and well documented. For this reason, crisis consulting and the development of crisis response plans and protocols have become more than a cottage industry. Taking a rhetorical view of crisis events and utterances, this book is devoted to adding new insights to the discussion, and to describing a rhetorical approach to crisis communication. To help set the tone for that description, the opening chapter reviews a rhetorical perspective on organizational crisis. As such it raises questions and provokes issues more than it addresses and answers them definitively. The other chapters can be viewed as a series of experts participating in a panel discussion. The challenge to each of the authors is to add depth and breadth of understanding to the analysis of the rhetorical implications of a crisis, as well as to the strategies that can be used ethically and responsibly. Central to this analysis is the theoretic perspective that crisis response requires rhetorically tailored statements that satisfactorily address the narratives surrounding the crisis which are used by interested parties to define and judge it. This volume will be of value to scholars and students interested in crisis communication, and is certain to influence future work and research on responding to crises.

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Book Details

ISBN: 9780805840599
ISBN-10: 0805840591
Format: Hardback
(229mm x 152mm x 19mm)
Pages: 392
Imprint: Lawrence Erlbaum Associates Inc
Publisher: Lawrence Erlbaum Associates Inc
Publish Date: 12-Nov-2003
Country of Publication: United States

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Books By Author Dan Pyle Millar

Responding to Crisis by Dan Pyle Millar Responding to Crisis, Paperback (May 2003)

Describing a rhetorical approach to crisis communication, this text reviews rhetorical perspective on organizational crisis, raising questions and provoking issues. It aims to add depth and a breadth of understanding to the analysis of the rhetorical implications of a crisis.

» View all books by Dan Pyle Millar

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