Say it Right the First Time
By (author) Loretta Malandro
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Say it Right the First Time by Loretta Malandro
Book DescriptionMaster the communication skills that allow great leaders to produce extraordinary results. Language creates reality. "Say It Right the First Time" reveals the key underlying communication principles that inspire people to perform at the highest levels. It puts you in command of the new language of leadership and provides the communication skills needed to motivate people, move up the career ladder, and handle difficult situations with aplomb. This comprehensive guide features proven techniques and strategies for raising the bar on accountability, getting your point across, and inspiring others to do the impossible. You'll gain valuable insights into the emotional impact of words and how to use these "emotional triggers" to connect with others. You'll also discover more than 200 power words and phrases that you can use to become a highly effective leader.Armed with these words and the knowledge of how to use them, you will: become an exceptional leader, manager, and coach; inspire others to excellence; respond effectively to difficult people and unexpected confrontations; avoid "killer words" that derail initiative and teamwork; and, learn how to harness your power to produce high-impact results. Complete with a battery of worksheets and self-tests for assessing your communication skills and tracking your progress, "Say It Right the First Time" puts you on the fast track for powerful communication and unprecedented results.
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Book DetailsISBN: 9780071408615
(203mm x 154mm x 15mm)
Imprint: McGraw-Hill Professional
Publisher: McGraw-Hill Education - Europe
Publish Date: 1-Apr-2003
Country of Publication: United States
Books By Author Loretta Malandro
Speak Up, Show Up, and Stand Out: The 9 Communication Rules You Need to Succeed, Paperback (December 2014)
Helps you master a new way of communications to build influence and achieve unparalleled success.
Fearless Leadership, Hardback (August 2009)» View all books by Loretta Malandro
It takes true vision and courage to meet the challenges of a changing global market. But to align new strategies, overcome obstacles, and enact real change, it's necessary to change behavior on an individual level throughout an organization. This book offers a unified game plan of specific behavioral techniques proven to promote positive change.
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Author Biography - Loretta Malandro
Loretta Malandro, Ph.D. is the president of Malandro Communications, Inc. Malandro clients include IBM, DuPont, Sun Microsystems, and Texas Instruments. She has lectured more than 250,000 people through her training seminars and keynote speeches.
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