Serious Performance Consulting According to Rummler
By (author) Geary A. Rummler
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Serious Performance Consulting According to Rummler by Geary A. Rummler
Book DescriptionLearn what Geary Rummler means by Serious Performance Consulting (SPC) as you follow an extensive case study that shows what SPC engagement looks like and what a serious performance consultant does. In this examination, you'll see how to use SPC to: * Find a viable critical business issue and establish how a project's success will be evaluated.* Use a conceptual performance analysis framework to generate hypotheses for gaps in results.* Establish the difference between "is" and "should" performance and the find the cause behind it.* Specify a solution set that addresses all significant factors that affect the gap in results. "The idea behind Serious Performance Consulting According to Rummler is as simple as it is brilliant: Take a successful project and let the reader follow the performance consultant through the project. Geary Rummler tops it off with a play-by-play commentary in which he explains the consultant's reasoning and offers the reader the benefit of his experience." Klaus Wittkuhn, certified performance technologist and management consultant, Germany and South Africa "No smoke, no mirrors, no double-talk. This is much more than a how-to book; it's a professional development plan for any performance consultant who wants to master the craft." John Cone, former chief learning officer, Dell Computer, and consultant in organizational learning
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Book DetailsISBN: 9780787996161
(278mm x 218mm x 15mm)
Imprint: Jossey-Bass Inc.,U.S.
Publisher: John Wiley & Sons Inc
Publish Date: 27-Mar-2007
Country of Publication: United States
Books By Author Geary A. Rummler
Improving Performance, Hardback (January 2013)
Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual.
Rediscovering Value, Hardback (March 2011)
From author of the acclaimed Improving Performance that explored the concept of Value Management and technology, comes the next step resource that introduces the transformation model. It gives a preliminary description of the SOE phase, and covers the dimensions of the model.
White Space Revisited, Hardback (January 2010)» View all books by Geary A. Rummler
When Improving Performance: Managing the White Space on the Organization Chart was published in 1990, it was lauded as the book that launched the Process Improvement revolution. This was the book that first detailed an approach that bridged the gaps between organization strategy, work processes and individual performance.
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Author Biography - Geary A. Rummler
Dr. Geary A. Rummler is the founding Partner of the Performance Design Lab. Prior to founding the Performance Design Lab, Geary was the founding partner of The Rummler-Brache Group. Dr. Rummler was a pioneer in the application of instructional and performance technologies to organizations and brings this experience to the issue of organization effectiveness. His clients in the private sector have included the sales, service and manufacturing functions of the aircraft, automobile, steel, food, rubber, office equipment, pharmaceutical, telecommunications, chemical and petroleum industries; as well as the retail banking, and airline industries. He has also worked with such federal agencies as IRS, SSA, HUD, GAO and DOT. Dr. Rummler's research and consulting have taken him to Europe, Japan, Korea, Malaysia, China and Mexico.
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